Caliber - Durham - Northwest

4.8 (3,713reviews)
96%
5122 Neal Rd,  Durham,  NC  27705

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,713)

My Experience

Finished ahead of schedule. Bill was actually below initial estimate. The excellent repair exceeded expectations.

My Experience

Excellent service, kept me informed.

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Repair Quality

Friendly, excellent service.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Car looks great and everyone there was so kind to us. Thank you all!

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Repair Quality

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My Experience

The work on my vehicle looks amazing. Cameras are all functioning and sensors too. Thank you

My Experience

Completed job ahead of time. Could never tell it was hit Excellent service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Randell (sorry if I spelled it wrong) was such a sweetheart. Front desk lady is also a bad ass.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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My Experience

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Customer Service

My Experience

Great communication from everyone at Caliber, especially Randall who was leading the repair! Car looks like new. thank you!

My Experience

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Repair Quality

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My Experience

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Repair Quality

The extent of the repair and the additional costs beyond what the original estimate included, or a bit of a surprise. Does really no explanation given to me as to why only things in the internal aspect of the car needed to be addressed.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Excelente, muy profesional

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Customer Service

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Customer Service

Easy to work with

Returned Clean

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Repair Quality

Customer Service

Returned Clean