Caliber - El Cajon - East Main St
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your agents and representatives were A class.
My Experience - 5.0/5.0 -
I had an amazing experience with Caliber Collision, especially at this location. From start to finish, the entire team made what could have been a stressful situation feel smooth and manageable. Cristian Prieto truly went above and beyond for me. Dealing with the other party’s insurance was extremely frustrating and complicated, but Cristian handled all the back-and-forth with patience and professionalism. He took extra time out of his day to make sure everything was sorted properly, constantly keeping me updated and making sure I was completely satisfied. He really made me feel like I was a priority, not just another customer, and ensured my car was completed efficiently and returned to me on time. Lisa was also incredibly helpful and kind throughout the process, always making sure things were running smoothly. Georgina was wonderful as well, very friendly, attentive, and made the experience even better with her positive attitude. I also want to mention the receptionist at the front, who always offered snacks and drinks and made me feel so welcomed every time I walked in. That level of hospitality really stood out. Overall, the entire team has excellent customer service. They made it feel like more than just a collision repair shop, it felt like a place you can genuinely trust with your vehicle and know the job will be done efficiently and done right. I highly recommend this location! truly a 5-star experience! ⭐⭐⭐⭐⭐
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thorough, friendly and quick!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the best experience we’ve had. Courteous, helpful and timely. Ryan is awesome!
Likely to Recommend - 5.0/5.0 -
Best repair shop experience
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Helpful and kind!
My Experience - 5.0/5.0 -
I was satisfied until I noticed when I got home that the engine light is on & there is also something else flashing on the dash. Overall a good experience. They are calling in the a.m. to check on it.
Likely to Recommend - 5.0/5.0 -
Highly recommended. Everyone should be as nice as they are here.
Repair Quality - 5.0/5.0 -
I love how extremely nice & professional they are. Rudy was very thorough & explained everything, very courteous. The young lady at the front desk was very pleasant & kind as well. I would definitely recommend this place to anyone. Thank you for excellent service.
Customer Service - 5.0/5.0 -
Rudy & the young lady @ the front desk, very helpful & courteous.
My Experience - 5.0/5.0 -
Every person I felt with went above and beyond. Everything went like clockwork and I will definitely refer my friends and family to Caliber Collision in El Cajon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Fast, explained all particulars with patience
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service.Communication was superb.
Likely to Recommend - 5.0/5.0 -
used this company before and they didn't disappoint me as usual
Repair Quality - 5.0/5.0 -
Quick service and great communication
Customer Service - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, everyone is very helpful and the crew leaves your car looking brand new :)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was done in less than a week and makes the car look new.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Slight scrape-hardly visible- on front driver’s side panel left but the rest looks wonderful. If u don’t look too closely, it looks brand new. Thank you!
Customer Service - 5.0/5.0 -
Prompt, thorough, friendly
My Experience - 5.0/5.0 -
Great service. Appreciate how quickly the job was done. And under the estimated cost.
My Experience - 5.0/5.0 -
Excellent work and very accommodating!
My Experience - 5.0/5.0 -
I was very satisfied with the completion of my repair. I really appreciate the care you took with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our experience was great from the time we walked through the door til we picked up our car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris was great! Friendly, professional, and he was very detail oriented.