Caliber - El Cajon - East Main St
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Mainly because I had a positive experience
Repair Quality - 4.5/5.0 -
Good customer service and keeping me informed
Customer Service - 4.5/5.0 -
The representative provided good customer service and keeping me informed
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everything was completed as promised
Customer Service - 5.0/5.0 -
Friendly front desk assistance and service tech
Returned Clean
My Experience - 5.0/5.0 -
Fast service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My advisor was awesome
Likely to Recommend - 5.0/5.0 -
This was my first time ever dealing with a collision repair. Everyone at Caliber Collision in El Cajon, CA including the individuals at the front counter were pleasant to deal with and very attentive. Christian Prieto, Service Advisor was wonderful to deal with. He was very patient with my many questions as this was the first time I have ever needed to deal with collision repairs. He was willing to take the time to answer my many questions as this was all new to me. In addition, I was always kept completely informed as to what was being done and also informed on the status of my vehicle repairs. It was a pleasure working with Christian. I am grateful for his patience, friendliness and attentiveness. I would highly recommend Caliber Collision in El Cajon, CA. Their staff and Christian made a stressful time seem less stressful. And the end result is that my vehicle looks and works like new. Thank you.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excelente work , friendly an very professional. Recommend %100
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, excellent service and friendly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Each person I encounter was very helpful and kind. I am elderly and have mobility difficulties they ensured my safety and comfort. My car was cleaner then I left it to them another kindness. They treated me as a valued person not a problem. The work they did was well done and they kept my concerns in mind and address them. Answered all my questions even when they did not make sense. They did their very best and did it well. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience at Caliber Collision. Good communication, great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly customer service and great employees thanks so much Ryan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I recently had my vehicle repaired at Caliber Collision, and I couldn't be happier with the experience. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Rudy, who went above and beyond to keep me informed throughout the repair process. He was knowledgeable, responsive, and genuinely cared about making sure everything was done right. His communication and customer service made a potentially stressful situation much easier to navigate. The repair work was excellent, and my car looks fantastic. I truly appreciate the attention to detail and the commitment to quality. If you're looking for a collision repair shop that delivers outstanding service and craftsmanship, I highly recommend Caliber Collision; and be sure to ask for Rudy! Thank you, Rudy and the entire Caliber Collision team, for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great employees & service. Repaired my car in 3 days 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very professional and quick to get my vehicle back to me.
Customer Service - 5.0/5.0 -
Nica and Christian are AWESOME
My Experience - 5.0/5.0 -
Nika, Christian, and Rudy made the experience exceptional. Friendly, courteous and efficient service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was done well. I was updated on the progress. It was done way before than I expected. Great job and great customer service. Ryan went above and beyond.