Caliber - El Cajon - East Main St

4.8 (5,287reviews)
97%
1375 East Main Street,  El Cajon,  CA  92021

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,287)

Likely to Recommend

Mainly because I had a positive experience

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Good customer service and keeping me informed

Customer Service

The representative provided good customer service and keeping me informed

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Everything was completed as promised

Customer Service

Friendly front desk assistance and service tech

Returned Clean

My Experience

Fast service

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My Experience

My advisor was awesome

Likely to Recommend

This was my first time ever dealing with a collision repair. Everyone at Caliber Collision in El Cajon, CA including the individuals at the front counter were pleasant to deal with and very attentive. Christian Prieto, Service Advisor was wonderful to deal with. He was very patient with my many questions as this was the first time I have ever needed to deal with collision repairs. He was willing to take the time to answer my many questions as this was all new to me. In addition, I was always kept completely informed as to what was being done and also informed on the status of my vehicle repairs. It was a pleasure working with Christian. I am grateful for his patience, friendliness and attentiveness. I would highly recommend Caliber Collision in El Cajon, CA. Their staff and Christian made a stressful time seem less stressful. And the end result is that my vehicle looks and works like new. Thank you.

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My Experience

Excelente work , friendly an very professional. Recommend %100

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Great job, excellent service and friendly

Customer Service

My Experience

Each person I encounter was very helpful and kind. I am elderly and have mobility difficulties they ensured my safety and comfort. My car was cleaner then I left it to them another kindness. They treated me as a valued person not a problem. The work they did was well done and they kept my concerns in mind and address them. Answered all my questions even when they did not make sense. They did their very best and did it well. Thank you.

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My Experience

I had a great experience at Caliber Collision. Good communication, great customer service!

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Returned Clean

My Experience

Very friendly customer service and great employees thanks so much Ryan

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My Experience

I recently had my vehicle repaired at Caliber Collision, and I couldn't be happier with the experience. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Rudy, who went above and beyond to keep me informed throughout the repair process. He was knowledgeable, responsive, and genuinely cared about making sure everything was done right. His communication and customer service made a potentially stressful situation much easier to navigate. The repair work was excellent, and my car looks fantastic. I truly appreciate the attention to detail and the commitment to quality. If you're looking for a collision repair shop that delivers outstanding service and craftsmanship, I highly recommend Caliber Collision; and be sure to ask for Rudy! Thank you, Rudy and the entire Caliber Collision team, for a job well done!

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My Experience

Great employees & service. Repaired my car in 3 days 😁

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Staff was very professional and quick to get my vehicle back to me.

Customer Service

Nica and Christian are AWESOME

My Experience

Nika, Christian, and Rudy made the experience exceptional. Friendly, courteous and efficient service!

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My Experience

The job was done well. I was updated on the progress. It was done way before than I expected. Great job and great customer service. Ryan went above and beyond.

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