Caliber - El Paso - N Zaragoza Rd
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone at the office were skilled and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good notifications. Good service. And very professional. Just 1 thing they forgot to put the emblem in the back, we found it on top of the dashboard. Everything else was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Process was very easy from drop off to pick up, appreciated the messages with updates on car status. Gabriela was very helpful and always answered my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Replaced parts look great
Customer Service - 5.0/5.0 -
Job was flawless and ahead of schedule
Returned Clean
My Experience - 5.0/5.0 -
I liked the fact they kept in touch with us during the repairs on a daily basis. Jaime was very professional and answered any questions we had. Our car looks brand new. Thank you Caliber Collision.
My Experience - 5.0/5.0 -
I was very happy to get updates from Jaime on my SUV repairs. Caliber your competence was outstanding! Thank you for a job well done!
Likely to Recommend - 4.5/5.0 -
Overall, the right side came out nice. I just feel some minuscule issues could’ve been avoided but overall happy with the body work.
Repair Quality - 4.0/5.0 -
Some issues arose that caused completely avoidable issues like me having to keep following up with Miss Gabriela just because the repair team wanted to trick me into thinking they fixed the issue with the tire emblem. In reality, they just switched it to a different tire. Unnecessary. On top of issues with getting correct sized flares.
Customer Service - 5.0/5.0 -
Gabriela has been a 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mr Acosta sent me constant updates about the status of the repairs on my car. We are very happy with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jamie and the team took great care of my car and fixed everything like it never happened. Went above and beyond to make sure my car was perfect
Likely to Recommend - 5.0/5.0 -
I would highly recommend a friend I would just tell them to ask for Gabriella (Gabby) Avalos. Guaranteed 100% satisfaction with her.
Repair Quality - 5.0/5.0 -
I recently had my truck at Caliber Collision for repairs. I was 100% satisfied specifically thanks to Gabriella (Gabby) Avalos. Gabby kept me completely up-to-date through every single step of the process. Her communication was flawless, and she stayed on top of everything until the job was completely done. Thank you, Gabby!
Customer Service - 5.0/5.0 -
Subject: Exceptional Customer Service Recognition – Gabby I am writing to share the incredible experience I recently had at Caliber Collision, specifically thanks to Gabriella (Gabby) Avalos. My truck was in the shop for repairs, and Gabby kept me completely up-to-date through every single step of the process. Her communication was flawless, and she stayed on top of everything until the job was completely done. It is incredibly rare to find that level of dedication and communication these days. She provides the best customer service ever, and Caliber Collision needs more employees just like her. Thank you, Gabby!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jaime and the team took great care of my car. Clear communication through the whole process.
Customer Service - 5.0/5.0 -
Amazing team to work with Jaime is top level.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excelent job in the repair and a plus for using oem parts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Car felt like new when k got it back. I got the car back in a timely manner.
Customer Service - 5.0/5.0 -
Quick, and easy.