Caliber - Elgin

4.6 (2,642reviews)

93%

(512) 281-3556

1131 US-290, Elgin, TX 78621

93%

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1131 US-290
Elgin, TX 78621

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About Caliber - Elgin

See Photos

1131 US-290
Elgin, TX 78621

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,642)

Sort By:
Newest
Rating

2,105 Customers Rated

5 Stars

68.5% Complete

(1811)
4 Stars

6.9% Complete

(181)
3 Stars

1.2% Complete

(33)
2 Stars

0.9% Complete

(25)
1 Star

0.5% Complete

(14)
< 1 Star

1.6% Complete

(41)

Customers say

Overall Customer Satisfaction

Customers consistently praise the excellent customer service, with staff being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating regular text updates and proactive contact from service representatives. Timeliness is generally excellent, with many repairs completed ahead of schedule. However, some customers experienced delays due to parts availability or insurance approval processes. A few isolated issues were mentioned regarding incomplete repairs requiring return visits, communication gaps when customers had to initiate contact themselves, and occasional cleanliness concerns. Overall, the facility demonstrates strong commitment to customer satisfaction with quality workmanship and attentive service.

Select to learn more

Service Quality
Timeliness
Communication

"Looks like it never happened. Cant get better than that on a new car. Thank you. Well done!"

"I noticed right away a gap where repair was. & was surprised to see that staff did not catch ..." Read more

"Terrible service ."

"... and they tried to fix it but its really noticeable. Overall it was a poor job and theres several areas that need to be fixed and done correctly." Read more

"It was ready early!"

"... feel like we were in good hands. Most noticeably, the repairs were completed ahead of time." Read more

"The team did a great job on my car. I took it in on Tuesday and it was ready in Friday. It looks perfect."

"It was early by 3 days."

"The end date was changed 3 times"

"Theyre communication during the process was unmatched"

"I received all the text messages informing me how was the process when my car was being repaired."

"Only by automated text messages. I had to call a couple of times to figure out if my car was going ..." Read more

"Poor communication, all contact was initiated by me."

"No communication at all."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Looks like it never happened. Cant get better than that on a new car. Thank you. Well done!"

"I noticed right away a gap where repair was. & was surprised to see that staff did not catch ..." Read more

"Terrible service ."

"... and they tried to fix it but its really noticeable. Overall it was a poor job and theres several areas that need to be fixed and done correctly." Read more

"It was ready early!"

"... feel like we were in good hands. Most noticeably, the repairs were completed ahead of time." Read more

"The team did a great job on my car. I took it in on Tuesday and it was ready in Friday. It looks perfect."

"It was early by 3 days."

"The end date was changed 3 times"

"Theyre communication during the process was unmatched"

"I received all the text messages informing me how was the process when my car was being repaired."

"Only by automated text messages. I had to call a couple of times to figure out if my car was going ..." Read more

"Poor communication, all contact was initiated by me."

"No communication at all."

Miguel (Chevrolet owner) reviewed 7/31/26

My customer rep was excellent to work with and his customer service is top notch!

Shop of choice!

Great support!!

Excellent all the way around

Kenneth (Cadillac owner) reviewed 7/31/26

Michael (Chevrolet owner) reviewed 7/31/26

Eliga (Mazda owner) reviewed 7/31/26

Jacob (Subaru owner) reviewed 7/31/26

Great Advisor. Kept me informed and explained the process well.

Gracie (Kia owner) reviewed 7/30/26

ROBERT was quick with the repairs, but thorough all the way as well!

Alonso (Cadillac owner) reviewed 7/29/26

We were very pleased with our service. Matt and his staff were fabulous. Thank you

Melissa (Ford owner) reviewed 7/29/26

Thank you to the team. Everything was done professionally and timely. But most importantly, everything was friendly, and that's what we appreciate as a customer.

Samuel (RAM owner) reviewed 7/24/26

Great communication, repairs, and staff

Terrance (Ford owner) reviewed 7/24/26

Passenger side of bumper is darker than the driver side

Betty (Infiniti owner) reviewed 7/23/26

The service was great

Very satisfied.

I was very satisfied with the service I received. And the repair job looks great!

Edith (Toyota owner) reviewed 7/23/26

Darlene (Nissan owner) reviewed 7/23/26

Everything was made easy 😌

Anselma (RAM owner) reviewed 7/21/26

Alexis (Honda owner) reviewed 7/16/26

Julissa (Dodge owner) reviewed 7/13/26

The repair left my car looking brand new. Matt was very communicative and gave me updates. The repair was done quickly than expected and I was satisfied with the results.

Belen (Toyota owner) reviewed 7/11/26

Joshua (Ford owner) reviewed 7/10/26

Demi (Chevrolet owner) reviewed 7/6/26

Maria was absolutely AMAZING

Maria was great

Amy (Toyota owner) reviewed 7/2/26

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view more shops in: Elgin | 78621

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Caliber - Elgin

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Elgin

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,642)

2,105 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -