Caliber - Elgin
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They broke my car upon reassembly which I was thankful they were honest about that but then did not even fulfill my requests even after showing up in person prior, knowing full well what I was working on. State Farm is at fault too but Maria lied to me when all she had to do was tell the truth and I would have understood and not have been so harsh and unforgiving here on their review
Customer Service - 1.5/5.0 -
Third party service used after hours are courteous however the main staff at this location definitely need improvement on customer care. Bastrop location however excels at customer care and service from my perspective. They should learn something from another
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision in Elgin, TX just completed repairs on my vehicle. It was the third vehicle I have had repaired at that location. Matt and his team have always performed high quality work. They are thorough, professional and helpful. They kept me updated throughout the process and handled all of the details with my insurance company. I could not be more pleased.
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
Caliber Collision in Elgin has repaired two of my vehicles in the past year. In both cases the quality of the work was excellent. They handled most of the insurance details and they communicated with me throughout the process. I highly recommend Matt Bunker and his team at the Elgin location.
Customer Service - 5.0/5.0 -
Helpful, friendly staff who kept me updated continuously.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
A black plastic piece between the front and back foot was loose and broken, the trim isn’t secure, the hood has a gap between the fender and hood, the grate isn’t flush throughout, the passenger door handle seems to have been damaged and they tried to “fix” it but it’s really noticeable. Overall it was a poor job and there’s several areas that need to be fixed and done correctly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone did a great job and treated me with kindness and respect
Likely to Recommend - 5.0/5.0 -
Yes definitely telling my family and friends
Repair Quality - 5.0/5.0 -
They did a really good job on fixing my car
Customer Service - 5.0/5.0 -
Maria and Mr. Jimenez
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
They forgot to fix passenger rear view mirror
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The canned text messages are ok, but a personal call or text would be much more helpful; especial when the completion date has passed.