Caliber - Elgin

4.7 (2,656reviews)
93%
1131 US-290,  Elgin,  TX  78621

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,656)

Likely to Recommend

Repair Quality

Really good work!

Customer Service

My Experience

Haven’t driven it much yet. Should be good

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have recommended for years.

Repair Quality

Communication was slow. However, everyone was very nice. Thank you.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I can appreciate the service and the professionalism.

Likely to Recommend

Repair Quality

Great regular communication and quality workmanship

Customer Service

Able at Elgin, TX caliber was efficient in the check in process, kept me informed and ensured quality for my repair

Returned Clean

My Experience

Great communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The back of my car now rattles when it is idling. My gas cap was not put on. I asked at my driver seat be checked out from a previous crash. I guess I will have to return to Bastrop caliber collision in order to get it fixed under the warranty. Elgin is more convenient for me because I live in Elgin. But there doesn't seem to be the same standard of service here.

Customer Service

See previous comment

Returned Clean

My Experience

Abel J. Kept me updated everyday throughout the process of the repair. Any questions I had he answered and was very professional. The crew at the Elgin shop are awesome!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I dropped my vehicle off on September 10th for a bumper repair. My initial completion date was supposed to be the end of September, then it was moved to October 16th. When I finally picked up my truck, the bumper they installed was a different color than the rest of the vehicle — one that doesn’t even match what belongs on the truck. I expected professional work from your body shop, but this experience has been far from it. To make things worse, each time I called for an update, I was promised a call back that never came. The only time I heard from anyone was after I called again myself. And now, to top it off, the floodlight on the side where the bumper was replaced no longer works. Clearly, something was not done correctly during the repair. At this point, I’d like to know how you plan to make this right and when I can expect a resolution.

Customer Service

Likely to Recommend

I have used them before after hail damage on my wives car and they did an excellent job so I was happy to have them fix my truck as well

Repair Quality

Looks like new

Customer Service

Truck looks like new, they did a great job

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

The experience and work on my truck was top notch.

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Repair Quality

Customer Service

My Experience

The service was quick and easy staff was friendly.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Past two times have been perfect

Repair Quality

Great service! Very fast

Customer Service

Friendly and professional

Returned Clean