Caliber - Elgin
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciated the communication and updates we received from Caliber along the way during the repair. The people we spoke to were professional and very helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I dealt with was extremely helpful and friendly. They went above and beyond to accommodate my schedule and needs.
My Experience - 5.0/5.0 -
Caliber Collision went above and beyond to keep me informed about my vehicle. Making sure they called and texted me with updates, everyday. The job they did, has my vehicle looking like it just rolled off the show room floor. Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No concerns at this time. Everything looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend the elgin location
Repair Quality - 5.0/5.0 -
The service was seamless and very reasonable in terms of the time it took to complete repairs. The team was communicative and I had nothing but a good experience after a bad auto situation.
Customer Service - 5.0/5.0 -
Nothing was lacking here. This was my first time needing this type of service and I felt like the team took the time to make sure my questions and concerns were addressed (Abel in particular)
Returned Clean
My Experience - 5.0/5.0 -
Great Customer Service. Thanks for keeping informed about the process of my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
My interaction with this company was seamless. The service providers are professional, courteous, and willing and able to answer any of my questions. The best thing is that they kept me informed every step of the way during my auto repair. I never want to have an accident again. But if it happens , it's Caliber Collision 💯 %
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
Thank you to everyone from the front desk to those behind the scene repairing my car. My car looks great and done in an amazing time frame. You all are awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was surprised how quickly it was done. It looks amazing. Thank you to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a bang up job. I checked it around the damage area and it looks very professional. I will recommend them when I can
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The company in Elgin did a bang up job. The two doors look great and they kept me up on all that was going on. They were very friendly also.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matt and Kat are amazing and always friendly. Matt was awesome giving me updated on my vehicle the whole time it was there. I am so grateful for everything my car looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt and Kay where amazing
Customer Service - 5.0/5.0 -
Matt kept me up to date on my car every step of the way. And Kat was always nice and friendly