Caliber - Elgin

My Experience - 5.0/5.0 -

Very good work, timing, communication and customer service. No problem, which is something that is becoming so surprising. Thank you.

My Experience - 5.0/5.0 -

Maria was attentive to my vehicle repair detail concerns and made this first time customer experience amazing. She even ensured I was able to get my vehicle even when my likely return to their office would be after they closed due to rental return delays and 5pm traffic. I’m completely satisfied with Maria’s customer service. Top notch!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The rear of the vehicle looks like the accident never happened. The air vents that popped out were replaced and I’m grateful for that detail being taken care of. Ms. Maria did a great job with the insurance company!

Customer Service - 5.0/5.0 -

Ms. Maria was exceptionally kind and understanding. She took care of my concerns to get my vehicle back to normal.

Returned Clean

Likely to Recommend - 1.0/5.0 -

I run a fleet of vehicles for my company, I was not happy with the last body shop we used. Decided to give Caliber a chance with my truck and 1 company car. We won't be back.

Repair Quality - 2.5/5.0 -

Poor communication

Customer Service - 1.5/5.0 -

Poor communication, all contact was initiated by me.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great people, great service Very friendly employees 👍👍👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks for pushing on the rope so I could get my car back even though Texas Farm Burea adjusters were taking days off. I appreciate your extra effort.

Likely to Recommend - 5.0/5.0 -

They are committed to working for the customer.

Repair Quality - 5.0/5.0 -

Excellent workmanship.

Customer Service - 5.0/5.0 -

They worked hard getting the addendum approved when TDB was basically closed down for a conference.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Terrible service .

Customer Service - 0.5/5.0 -

Really bad and rude employees

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Caliber team did a great job

Customer Service - 5.0/5.0 -

Matt was so friendly and helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Bueno todo

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Courteous professional service! Kept me informed through the entire process while my vehicle was being repaired.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All good!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Looks great! Completed guicker than I expected. THANKS!

Likely to Recommend - 5.0/5.0 -

Good people to do business with!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything fine just in my opinion take too long

Likely to Recommend - 5.0/5.0 -

Yes very friendly 👍

Repair Quality - 5.0/5.0 -

Excellent job 🤩👍

Customer Service - 5.0/5.0 -

Great

Returned Clean