Caliber - Elgin
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Super fast and very good communication throughout the process. Quality of work was superb and I can’t even tell there was damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The vehicle was completed on time
My Experience - 0.0/5.0 -
When I got there, the from lady handed my keys and told me your car is in the back you can go get it.....excuse me. I done business with Caliber Collisions located in Research Blvd and they bring my car out and do a walk inspection with me....as that been said no one did a inspection in my car period, I went to the store around 8:00 pm and I got stop by cops because my tail light was out. It makes me wonder how they repaired my car. Due to the impact of the accident my left tail light was damaged....I had to explain to the cops that my car had been in the shop due to an accident....I'm very....very furious. I will definitely call the insurance agent too.
My Experience - 5.0/5.0 -
My car was fixed and I have no complaints about it. Thank you Abel J for your support, Thank you guys !!
Likely to Recommend - 5.0/5.0 -
I definitely recommend this place for everyone, Thank you for your assistance.
Repair Quality - 5.0/5.0 -
I have no words to express my gratitude . Excellent service, Thanks to Abel J and the team for their support and dedication to have my car fixed. 👍🏼
Customer Service - 5.0/5.0 -
I have no words to express my gratitude , the customer service was great! Thank you Abel J for your advice and support.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and reliable service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great reliable service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good work, timing, communication and customer service. No problem, which is something that is becoming so surprising. Thank you.
My Experience - 5.0/5.0 -
Maria was attentive to my vehicle repair detail concerns and made this first time customer experience amazing. She even ensured I was able to get my vehicle even when my likely return to their office would be after they closed due to rental return delays and 5pm traffic. I’m completely satisfied with Maria’s customer service. Top notch!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The rear of the vehicle looks like the accident never happened. The air vents that popped out were replaced and I’m grateful for that detail being taken care of. Ms. Maria did a great job with the insurance company!
Customer Service - 5.0/5.0 -
Ms. Maria was exceptionally kind and understanding. She took care of my concerns to get my vehicle back to normal.
Returned Clean
Likely to Recommend - 1.0/5.0 -
I run a fleet of vehicles for my company, I was not happy with the last body shop we used. Decided to give Caliber a chance with my truck and 1 company car. We won't be back.
Repair Quality - 2.5/5.0 -
Poor communication
Customer Service - 1.5/5.0 -
Poor communication, all contact was initiated by me.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great people, great service Very friendly employees 👍👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for pushing on the rope so I could get my car back even though Texas Farm Burea adjusters were taking days off. I appreciate your extra effort.
Likely to Recommend - 5.0/5.0 -
They are committed to working for the customer.
Repair Quality - 5.0/5.0 -
Excellent workmanship.
Customer Service - 5.0/5.0 -
They worked hard getting the addendum approved when TDB was basically closed down for a conference.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Terrible service .
Customer Service - 0.5/5.0 -
Really bad and rude employees