Caliber - Ellisville
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your people were a joy to work with.
Customer Service - 5.0/5.0 -
Very curious
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
nice job!
My Experience - 5.0/5.0 -
Everyone was kind and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They detailed my car after the work and it looks better than when I went in
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks fantastic. I did notice there seems to be some small cuts out of the trunk piece that didn’t used to be there.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were extremely satisfied with the service we received from the Ellisville, MO Caliber Collision location. They held our hand through the entire process. Keeping us updated through each step and took care of everything with the insurance company. They were always friendly and willing to take our calls. We would recommend them to our family and friends. Thank you Barb and Shane for getting us through this frustrating situation with our car. You went above and beyond. We definitely give you a 10 on the service and experience.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop to friends and family.
Repair Quality - 5.0/5.0 -
Caliber was very responsive. They walked us through the process and kept us updated. They helped answer all our questions and work through the logistics. Which was very helpful because the car is in St Louis and we live in Kansas City.
Customer Service - 5.0/5.0 -
The contacts were friendly and empathetic to our situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and nice. They provided updates throughout the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
My car took longer then expected. I was told 3 to 4 days. It took a week. I would of given them a 10.
My Experience - 5.0/5.0 -
Barb was super helpful, even willing to stay late to accommodate my unpredictable schedule!! Shane was excellent, and I felt he truly wanted my car to look ad good, if not better than before! Thank you! I also sensed that if anything was not perfect in my mind, that they would rectify it, but is was perfect. The rental car experience was also very very convenient. I truly have no reservations recommending Caliber Collision even for working on my high end German vehicle!!
My Experience - 5.0/5.0 -
You were all highly professional, very efficient & thorough in all of your explanations as well as in your repairs. The frequent messages addressing the repairs were very helpful. Everyone I met at Caliber was cheerful and kind.
Likely to Recommend - 5.0/5.0 -
Yes, with no hesitation. I would highly recommend Caliber.
Repair Quality - 5.0/5.0 -
Everyone was absolutely wonderful: professional, courteous, helpful, efficient and always reaching out to let me know what the updates were with regards to the car repairs. My experience with everyone at Caliber was truly excellent.
Customer Service - 5.0/5.0 -
ALL of the personnel at Caliber was amazing: kind, professional, efficient, courteous. I loved the fact they always gave me updates as to the status of my car repairs. My experience was wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The bumper is slightly uneven and has a huge gap from the bottom of the bed to the top of the bumper when looking at it from the side view. Everything else including paint was great. It's just uneven and is easy to notice.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked brand new after, thank you so much :)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks amazing. It looks as good as when I purchased.
Customer Service - 5.0/5.0 -
What an unexpected great experience! Caliber was first class! I didn't know what to expect. I was certainly not expecting the amazing service I received. From the first contact to picking the car up- everything exceeded expectations. The communication was great. Again more than expected. They made this whole experience better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing awesome! Shane and Barb excellent customer service. Car looks perfect..
Customer Service - 5.0/5.0 -
Barb and Shane excellent
My Experience - 5.0/5.0 -
Process seemed to take a really long time but we were updated periodically.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Already recommended to a colleague and they are waiting for direction from responsible parties insurance before taking next step.
Repair Quality - 5.0/5.0 -
Shane and Barb made the entire process very easy and took the time to answer all of my questions.
Customer Service - 5.0/5.0 -
Both Shane and Barb provided excellent customer service. Barb was patient with me and answered all of my questions prior to the repair and Shane kept me informed with updates during the repair work.