Caliber - Elmhurst

4.7 (1,047reviews)
95%
867 Industrial Drive,  Elmhurst,  IL  60126

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,047)

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Good job happy with repairs

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Repair Quality

Tim was great. Answered everything thoughtfully and could tell customer satisfaction was the top priority.

Customer Service

Great

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I would highly recommend Caliber Collision to my friends.

Repair Quality

Tim, Sandy, Ron and John are great. They do excellent work and are pleasant people to work with. They all go the extra mile. Connie Puchalski

Customer Service

They give great customer service.

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Customer Service

The elmhurst staff were absolutely amazing! Tim took the time to explain any new or confusing updates to me, while also keeping me informed about every detail. Great experience overall!

My Experience

Good communication in person and through email. Very quick availability for initial evaluation and then repair. Repairs done well, car looks as it did before the damage. Thorough and competent staff. Very satisfied with my experience, thank you

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Definitely

Repair Quality

Car looks like new. Great job

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Everything was great.

Repair Quality

Everyone there was very helpful.

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I will definitely be back and anyone that asks me for a good body shop, this will be the first shop to recommend!

Repair Quality

Overall, I am more than happy with the repairs. More importantly, what made this business stand out is their customer service. The fact that they call and provide updates every couple days is phenomenal business and no other business has ever done that. In addition, not only did they perform great body work, but they went the extra mile and cleaned the entire interior of the vehicle without ask. Again, thank you for helping me out, I will definitely be back (hopefully not another accident related lol).

Customer Service

Absolutely amazing customer service. The couple day updates on the progress was great. I appreciate Tim’s willingness to work with me and provide excellent updates.

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Good Work I Would go back again

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I left with additional damages that I did not come in with. I originally dropped my vehicle off on January 19th. I wasn't advised of the additional damages my vehicle received while at Caliber until the day I picked it up on February the 13th. My inside trunk light was never damaged but when I got my vehicle back, now it doesn't come on. There are two other noticable damages. I am still waiting on a follow-up phone call to advise when all of the parts will be in so that my vehicle can be fully repaired.

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Likely to Recommend

100% will recommend Caliber Collision in Elmhurst after the experience from Tim and company. Tim really stands behind his craftsmanship

Repair Quality

Tim’s staff med my truck look brand new. Outstanding craftsmanship!

Customer Service

Sandy was great. She arranged the rental service per the insurance agreement for me. She was helpful, informative, very pleasant, and professional at all times

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Repair Quality

Amazing service! I will definitely give referrals and be back. Thanks so much!

Customer Service

Wonderful customer service!

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