Caliber - Encinitas

4.8 (4,678reviews)
97%
204 North Coast Highway 101,  Encinitas,  CA  92024
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In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (4,678)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new, often exceeding expectations. The team received high marks for professionalism, friendliness, and going above and beyond, including delivering vehicles to customers homes and offering complimentary car washes. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the estimated schedule. A few customers mentioned areas for improvement, including occasional delays without clear explanations, inaccurate initial estimates, and isolated issues with vehicle condition upon return, such as empty fuel tanks or minor unresolved repairs.
AI-Generated from reviews written in the last 12 months
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"... choice is Caliber Collision. I trust my car to them. They are very professional and their work is excellent. 10 doesnt do them justice if I could rate them a ..." Read more
"They did a seamless job repairing my bumper and matching the paint colors!! Thank you so much for taking great ..." Read more
"... anymore dings repaired, Id definitely go here if I did. Every single person I encountered at the business was friendly, competent, courteous and professional. ..." Read more
"... sure I will never go to any other shop for repairs. The professionalism and kindness I was showed. Was something I never imagined from something like ..." Read more
"Returned the car to me before it was finished being repaired- it broke down 3 miles away from the shop in the ..." Read more
"... with this location communication was on point and they got the work done even faster than they initially guaranteed. My car is good as new. For dealing with ..." Read more
"Told a week or two, done in 3 days"
"Took a week longer than I was told, but even then it was not ready and I had to come back 2 other times."
"It was a bit delayed, however, I am happy it was because it was done because initial delivery would have been ..." Read more
"Work completed ahead of time and well done. Excellent communication keeping me informed of the ..." Read more
"Very fast and great service. Communication with the team was seamless and I was informed at every step along the way. Extremely professional ..." Read more
"... did not follow the timeline that was assured to us. Communication throughout the process was poor. In addition, we agreed on a price intended to keep ..." Read more
"Communication was great; the replaced tailgate was shifted and not seated flush which the tech took ..." Read more

My Experience

My Experience

Caliber Collision was amazing. They were professional and communicated with me daily about the repairs . They had my car for nearly 2 weeks and when I picked up vehicle today it looked like a brand new car. There was extensive damage to my car and the final price was even a bit less than the estimate!! Kudos on a job well done!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Joe, McGill and the staff was great about each step of the process and kept me updated along the way.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and friendly team. Responsive and courteous. And, thank you for washing my car!

My Experience

Great service and my nine year old car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great time to fix the car, very efficient and the final excellent

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

8....little sketchy with the office girl

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Staff seems disorganized and reception does not give the impression of paying attention or being competent.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Miguel Lopez was excellent…he kept me up to date on the state of my car and the stages of repair. He was honest and direct. Thank you.

Likely to Recommend

Yes, will recommend.

Repair Quality

Miguel Lopez was honest and responsible. He kept in touch with me throughout my repair job. Work on my car looks excellent!

Customer Service

Some delays…

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

When I originally came here everyone was nice but they made it seem like I was going to have my car back a lot quicker than I did. It took a out 2 weeks, and luckily I was able to arrange a other ride, but it would have been nice to have that part conveyed earlier in the process.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone was very kind there—thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nice job, good communication, professional service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Caliber Collision on 101 in Encinitas took great care of my damaged car, restoring it to its original beauty. Juancruz kept me updated on the progress and took care of me every step of the repair. These guys know their stuff and take care of their customers.

Likely to Recommend

Repair Quality

Caliber 101 Encinitas did a spectacular job with my cherished car. Quick bid process, great communication in between repair steps and upbeat staff. Juancruz took excellent care of my car and delivered it earlier than expected. It’s clean, polished and better than it was before the collision. He kept me apprised with the repair progress. Caliber is professional and easy to work with. I am very pleased with the repairs and results from an unhappy experience of getting hit.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would!

Repair Quality

Easy, fast and quality. Very satisfied and will not hesitate if needed in the future.

Customer Service

Friendly & knowledgeable.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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