Caliber - Encinitas

4.8 (4,606reviews)
98%
204 North Coast Highway 101,  Encinitas,  CA  92024

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,606)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new, often better than expected. The repair work is frequently described as flawless, professional, and of the highest quality. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process, keeping them fully informed at every step. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule, sometimes days or even weeks early. Staff professionalism, friendliness, and willingness to go above and beyond - including vehicle delivery, rental car coordination, and thorough detailing - are repeatedly commended. A few customers noted areas for improvement, including inconsistent communication in some cases, final costs exceeding initial estimates, and occasional delays. Overall, the vast majority of customers express high satisfaction and indicate they would strongly recommend the shop to family and friends.
Select to learn more
"Lack of communication as to the status of my repair. When i called to check about my car, I was told ..." Read more
"Very fast and great service. Communication with the team was seamless and I was informed at every step along the way. Extremely professional ..." Read more
"... did not follow the timeline that was assured to us. Communication throughout the process was poor. In addition, we agreed on a price intended to keep ..." Read more
"The staff was extremely professional and the communication was fantastic. Every associate was positive and they continually used my name in addressing me. ..." Read more
"I appreciated the service but not the communication. There was no communication or texts that came to ..." Read more

Likely to Recommend

Repair Quality

They did a great job!

Customer Service

Great communication about repairs.

Returned Clean

Likely to Recommend

This is my third time using Caliber Collision and all of my experiences have been good. Would definitely recommend.

Repair Quality

Very pleased

Customer Service

Very good

My Experience

Caliber did great job restoring the vehicle.

Likely to Recommend

Repair Quality

Great communication on the progress of the car.

Customer Service

Great customer service. I had to rush out when I picked up the car. They let me drop my rental on site.

My Experience

Everyone was very polite, friendly and efficient. I appreciated the intention to communicate regularly with progress reports, however the online status doesn’t provide a lot of specifics. Repairs were done quickly and my car looks great!

Likely to Recommend

Repair Quality

Very fast and great service. Communication with the team was seamless and I was informed at every step along the way. Extremely professional and easy to work with.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional, kept me informed through out the whole process . Quality of work and performance the best .

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent service and communication.

Likely to Recommend

So satisfied

Repair Quality

They were the most timely and professional car group we have ever been too! They even delivered my car to our house!!

Customer Service

Everyone was so helpful!

My Experience

Strong customer service. Courteous staff. Finished product was great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber did a very good job repairing my car!! Jacqueline 😊

Likely to Recommend

Repair Quality

I would like to know thank Miguel and his team for all their work repairing my Ford Escape and for Miguel bringing my car back to my house when it was done!!!! Thank you, Jacqueline 😊

Customer Service

My satisfaction rate wold be 10.

Returned Clean

My Experience

I want to thank the entire Caliber Collision team for doing such a phenomenal job on my Jeep. The technicians did excellent work, and my vehicle looks amazing. A special thank you to Miguel for staying on top of my repair updates and keeping me informed throughout the entire process. The turnaround time was better than I expected, and the customer service was outstanding. I truly appreciate everyone’s hard work and would highly recommend Caliber Collision to anyone needing repairs. Thank you again!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated that Miguel threw in my second headlight replacement for free, which was super generous of him. His manager Joe was also really helpful with the estimate and accommodating the second headlight replacement as well. Everyone was kind and professional and I appreciated the service I received.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Car was done on time as discussed

Likely to Recommend

Repair Quality

Fit an finish could have been a little better

Customer Service

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Repair Quality

Thank you for the quality and excellent servixe

Customer Service

Likely to Recommend

Repair Quality

Staff were very helpful and kept me updated on the Repair.

Customer Service