Caliber - Encinitas - Westlake St
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job! Pleasant and great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and attention to detail. Great communication throughout the process. Speedy service provided to meet our requirements. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The new bumper is beautiful and I appreciated the car wash.
My Experience - 5.0/5.0 -
Marco kept me up to date on the repair and estimated delivery date. He explained the repair and why it took the time it did to repair the car.
My Experience - 5.0/5.0 -
Great communication and customer service! We really appreciated that we got to leave our rental car there too
My Experience - 5.0/5.0 -
Caliber did an exceptional job on my car repairs. From drop off to pick up, staff were very helpful, personable and expedient. They finished the job days before the estimated completion date. The repairs looked great and they did an excellent job of cleaning my car inside and out. I wasn't expecting that level of service. I would comeback again for any repair needs. GREAT JOB CALIBER!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people were very nice and did their jobs well and the repair was about as good as I could expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went according to plan
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous, competent, detail oriented, caring
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Attention to detail- excellent
Customer Service - 5.0/5.0 -
Excellent explanation, customer relations
My Experience - 5.0/5.0 -
Great customer service and good value!
My Experience - 5.0/5.0 -
Lily (blond hair at the front desk) was so lively and Martin was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Martin and Lily were so helpful. It was fast than expected and their customer service was fabulous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was quick and the results look great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was easy to check in and get it finished. The only thing was that the estimated completion was a week longer than when they actually finished. I was making arrangements based on that date. I understand early is better but I made plans based on the estimated date and would have done something different if I knew it was going to be done early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All of the staff at Caliber were so helpful & communicative! I felt like I knew what was going on the whole time and they got my car back to me 3 days earlier than they projected!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Solid work
Customer Service - 5.0/5.0 -
Solid