Caliber - Encinitas - Westlake St
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
More communication would have been food
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
more than satisfied
Customer Service - 5.0/5.0 -
everybody in the office was very nice and friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
We were rear ended on the 5 so the last thing we wanted to do was hassle with a shop to get our car fixed. The team here was really helpful and I didn’t feel taken advantage of. Honest updates and fantastic repair. Thank you to the team for their support and positive genuine attitude.
Repair Quality - 5.0/5.0 -
Excellent work and really nice people here !
Customer Service - 5.0/5.0 -
Very genuine, approachable, informative and honest.
Likely to Recommend - 5.0/5.0 -
I am fortunate not to have needed a repair or been in an accident for 35 years. It is daunting to figure out what to do when you have been so lucky to go that long. However, your shop was amazing at making it all happen
Repair Quality - 5.0/5.0 -
From the moment I stepped into your business I felt that I was in the right place. The service was amazing
Customer Service - 5.0/5.0 -
Ted was fantastic. Excellent customer service skills, very understanding of the challenges of my job and how that would affect the time I could get in to get my car
My Experience - 5.0/5.0 -
My customer agent, Ted, was super. Professional, knowledgeable and friendly. He deserves a huge raise!
Likely to Recommend - 5.0/5.0 -
Ted!
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Ted is awesome. Give him a raise!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The light that was put in was defective so it has to be redone
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I cant say enough positive things about the team at Caliber. They got the work done quickly and with quality, and my car literally looks better than it did before it even needed repairs. The staff was communicative about the status of my car, and actually stayed after hours to make sure I got it back on schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked better than before the accident
Customer Service - 5.0/5.0 -
Very nice and honest staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice and attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at the Encinitas location was very professional and went over and above my expectations. They even delivered my car after hours when it was finished! Will definitely use again if ever needed. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the accurate text updates. Thank you for dropping off my car at my house when it was completed. That really went above and beyond my expectations. Everyone was super nice and professional. It was an overall outstanding experience dealing with everyone at Caliber. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ted went above and beyond with graciously delivering the vehicle to our house.
My Experience - 5.0/5.0 -
Ted was very personable and did an excellent job with the repairs. Im very pleased with Caliber Collisons and its employees.