Caliber - Encinitas - Westlake St
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great, just took a little longer than originally quoted. Communication was on point at the beginning. When completion was almost doneI had to initiate the calls more than before.
Customer Service - 4.5/5.0 -
Very friendly and informative.
Returned Clean
My Experience - 5.0/5.0 -
Helpful team got the repairs done early!!! Really appreciated the courtesy rides too! Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Martin Rivas, my service advisor did a great job of keeping me informed. The car was ready when promised.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really loved the service and staff. They were kind, courteous and did an amazing job. However, my car came out covered in tree pollen and it won't wash off! It makes me not want to use the shop anymore
Likely to Recommend - 3.5/5.0 -
I would recommend it entirely if they didn't care about dirtiness of the car exterior. Service was great
Repair Quality - 5.0/5.0 -
Repair was well done
Customer Service - 5.0/5.0 -
Excellent staff and service, but the car was dirty from pollen. It is impossible to wash off.... Makes me not want to use this location
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very kind and communicative
Customer Service - 5.0/5.0 -
Again very kind and helpful
Returned Clean
My Experience - 5.0/5.0 -
They have how far and beyond to help me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You had helped me far and beyond
Customer Service - 5.0/5.0 -
Great service constant communication
My Experience - 5.0/5.0 -
Very personalized service and the team seemed to genuinely want to help
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Not 100% due to some unanswered calls but overall very pleased with the results
Customer Service - 4.5/5.0 -
As noted -
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service from Martin Rivas to Michelle and everyone else in between I came in contact with. Bravo!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Michelle and Marco were a real help
My Experience - 5.0/5.0 -
Couldn't have been more satisfied !! From beginning to end went very smoothly. Staff was so friendly and helpful
Likely to Recommend - 0.5/5.0 -
Never! I wouldn’t sent my worst enemy there
Repair Quality - 0.5/5.0 -
Do not bring you car here. Save yourself the frustration of their inability to own up to their mistakes.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Marco was excellent and kept me informed through the entire process.
My Experience - 5.0/5.0 -
Excellent customer service. Car completed ahead of schedule and came in under the estimated amount
My Experience - 5.0/5.0 -
Great experience and a perfect repair job.