Caliber - Escondido

4.9 (4,817reviews)

97%

(760) 741-5474

2040 West Mission Road, Escondido, CA 92029

97%

See Photos

2040 West Mission Road
Escondido, CA 92029

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Instant Estimate

Schedule an estimate appointment

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About Caliber - Escondido

See Photos

2040 West Mission Road
Escondido, CA 92029

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (4,817)

Sort By:
Newest
Rating

4,197 Customers Rated

5 Stars

73.8% Complete

(3554)
4 Stars

7.3% Complete

(353)
3 Stars

2.2% Complete

(108)
2 Stars

1.3% Complete

(62)
1 Star

0.5% Complete

(23)
< 1 Star

2% Complete

(97)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as leaving vehicles looking brand new. Communication stands out as a major strength, with staff proactively providing regular updates via calls and texts throughout the repair process. Many customers highlight the timeliness of repairs, with vehicles often completed ahead of schedule. The welcoming and professional front desk staff also receive frequent compliments. A few customers noted isolated concerns, including minor finish details, communication gaps, and occasional quality touch-up needs upon pickup, as shared directly in their feedback.

Select to learn more

Timeliness
Communication

"My car was ready ahead of schedule, amazing service and efficiency from start to finish."

"My vehicle was ready in 3 days! Considering that it's the holidays that's nothing short of a miracle!"

"It was repaired sooner than I expected. And the vehicle was washed. Truly impressed with the entire ..." Read more

"... the constant updates of the process of my vehicle. The turnaround time was early and O really enjoyed that most. Thank you for your work and commitment ..." Read more

"One think…I was advised it would take over 2 wks for the job to be finished. However, it took almost 5 wks."

"Despite the estimate changing, it was always communicated clearly and before the actual pick up date, which let me adjust my plans ..." Read more

"They were trying to inform me with updates but was sending it to the wrong number so I never received any status report."

"Text messages were not specific or detailed."

Timeliness
Communication

Timeliness
Communication

"My car was ready ahead of schedule, amazing service and efficiency from start to finish."

"My vehicle was ready in 3 days! Considering that it's the holidays that's nothing short of a miracle!"

"It was repaired sooner than I expected. And the vehicle was washed. Truly impressed with the entire ..." Read more

"... the constant updates of the process of my vehicle. The turnaround time was early and O really enjoyed that most. Thank you for your work and commitment ..." Read more

"One think…I was advised it would take over 2 wks for the job to be finished. However, it took almost 5 wks."

"Despite the estimate changing, it was always communicated clearly and before the actual pick up date, which let me adjust my plans ..." Read more

"They were trying to inform me with updates but was sending it to the wrong number so I never received any status report."

"Text messages were not specific or detailed."

Francis (Toyota owner) reviewed 8/21/26

Great staff. My service advisor, Felix Camito, is the best. Great job on my truck's hood repaint.

Ryan (Honda owner) reviewed 8/20/26

Paula (Ford owner) reviewed 8/18/26

Friendly, good customer service.

Friendly and good customer service.

Friendly love the customer service.

Kevin (Subaru owner) reviewed 8/17/26

Every step of this process was smooth, friendly, and professional. Luis was my service manager. He was awesome, as was the friendly front desk gal (maybe Stacy?). Great communication throughout, and the car wash was icing on the cake!

Outstanding experience from intake until I picked up my super clean “new car.” Front desk, service tech, communication was A+!

Excellent

Colleen (Honda owner) reviewed 8/17/26

Luis kept me informed every step of the way. The repair was done fast and efficiently. Looks great

Jeramy (Toyota owner) reviewed 8/17/26

Luis C. went above and beyond to restore my 4Runner to look better than before the accident. Great job

Michael (Kia owner) reviewed 8/15/26

Jeramy (Toyota owner) reviewed 8/15/26

Although this was not my first time getting repairs done at Caliber, this was the first time I felt the like the most important client and the team went above and beyond to make my 4Runner look better than before the accident.

Kate (Jeep owner) reviewed 8/13/26

Felix and the lovely lady when you arrive were so knowledgeable and helpful, professional and kid throughout the entire process. This was new to me and I had a lot of questions and schedule conflicts but they were upfront and curious the entire process. I really appreciate it and would recommend them to anyone.

Widian (Toyota owner) reviewed 8/13/26

Weekly detail updates of the progress and quality craftsmanship when I saw the completed work.

Luis was a great rep to work with

Cody (Hyundai owner) reviewed 8/10/26

Incredibly helpful. Great communication! Let me know every step of the repair, and the car is cleaner and in the best shape since it was on the new lot. Truly one of the best repair experiences I’ve had! So friendly helpful and professional. The best.

Brian (Toyota owner) reviewed 8/10/26

Michael (Ford owner) reviewed 8/10/26

Tuan (Toyota owner) reviewed 8/10/26

They do very good

They do very good job

Joven (Lexus owner) reviewed 8/10/26

Minh (Toyota owner) reviewed 8/8/26

Very good satisfied thank you very much

very good thanks

Shellsea Isabel (Nissan owner) reviewed 8/7/26

Thank u. It looks great.

Jei (Honda owner) reviewed 8/7/26

Great service, great communication, repairs are well done.

Lee (Toyota owner) reviewed 8/7/26

Very nice, very professional, and wanted to make sure that everything was correct before we left

Glorysela (Toyota owner) reviewed 8/6/26

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Caliber - Escondido

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Escondido

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,817)

4,197 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?