Caliber - Escondido
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were fast, efficient and communicative throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and easy process
My Experience - 5.0/5.0 -
Everything was done in a timely manner. Luis, is the person i dealt with all the time while my car was being repaired. He kept me updated and willing to help out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike, the manager of Caliber Collision is kind hearted, compassionate and Empathetic. Luis is the person who handled my car while in their possession is very nice and friendly..
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was efficient and professional. They made everything easy and went out of their way to serve me. Drop off was a breeze, and they had the rental car company pick me up and drop me off. I barely lifted a finger and my car is as good as new, plus a nice wash and detail in and out. Stellar job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Service, Luis kept in touch with all updates! Had no worries at all!!
My Experience - 5.0/5.0 -
Great job very professional people. Five stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was truly impressed with your entire team and especially Luis C who served as my contact at your location. My vehicle was repaired in such a short time I couldn't believe it. I was kept informed the entire time. I was also surprised that my vehicle was washed before I picked it up. Luis C. Provided excellent service and is an asset to your organization. There was also a lady at the front and she completed my payment transaction and she was also very professional. I will be recommending Caliber Collision to my family and friends. Thank you for an excellent job and for amazing service!
Likely to Recommend - 5.0/5.0 -
As I mentioned I will be recommending to family and friends. I also contacted my insurance and expressed my satisfaction with your company.
Repair Quality - 5.0/5.0 -
Luis C is an excellent representative for your organization. He kept me informed and made the whole experience painless. I was very impressed with the customer service provided and with the efficiency in getting my car repaired. I will recommend Caliber to my friends and family. Again, thank you for a job well done!
Customer Service - 5.0/5.0 -
Luis C was excellent. I was kept informed and was able to reach him if I needed to. Awesome Job!
My Experience - 0.0/5.0 -
Fortunately my repair specialist was able to handle the issue Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The complete experience of repair was easy and was well informed at all times. Louis was very a pleasant person explaining the process. Great customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There is a rattle in the rear passenger door that I will take back to the shop to correct.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience: Friendly staff, text updates, and great work. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Felix is the that dude! Made this whole process easy for us and when my car was ready, a little issue occurred with the trunk not working properly and he immediately took it to his crew get it fixed! Appreciate everyone involved.