Caliber - Essex

4.8 (1,424reviews)
95%
101 Ann Avenue,  Essex,  MD  21221

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (1,424)

Likely to Recommend

Repair Quality

Customer Service

Everyone treated me so nice. I really felt like a valuable customer.

Returned Clean

My Experience

The beginning process was a little frustrating because there was some confusion about the whereabouts of the car. However, after my car was finally towed to Essex MD, McKenzie kept me in the loop of the whole process at the point. If it wasn't for her, I would have been totally frustrated. But she helped redeem your company's reputation.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

The cars quality work sells itself.

Repair Quality

Customer service is a quality that 95 % of our service suppliers dont offer anymore, so when I walked into their office I was pleasantly pleased to find everyone very pleasant, and professional, they explained everything that was done, and walked me around my car to make sure that I was satisfied, the manager and his management visitor, sorry I am bad with names, made me feel like I was family, thanks guys, i grade you a 100% awesome!

Customer Service

Ya'll should train other businesses.

Returned Clean