Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will definitely make sure I recommend. As we say back home, y’all made me feel very welcome.
Repair Quality - 5.0/5.0 -
Your staff kept me updated throughout the process. I really appreciate the welcoming atmosphere. I’m not wishing myself an accident so I hopefully won’t be back, but I will refer, definitely.
Customer Service - 5.0/5.0 -
Of course reading is fundamental. I put the Customer Service at the top because that’s what really stood out. I can’t believe I can’t remember that other lady’s name but I know one of the ladies names was Mercedes, but there was another lady too it was very delightful. She even let me almost steal HERRING pan. You guys are awesome!
My Experience - 5.0/5.0 -
Car was cleaner than how I left it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication and transparency.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The process was quick. They kept me informed on every step the vehicle was going through and actually finished ahead of time. It was a good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Still missing rubber stopper on rear hatch door
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Missed a rubber stopper on the hatch…
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Timely, quality workmanship and reliable. This was my 3rd experience using Caliber Collision and will recommend this company to anyone.
Likely to Recommend - 5.0/5.0 -
And we have for several years.
Repair Quality - 5.0/5.0 -
Always prompt, professional and great customer service. The car looks beautiful. Supurb workmanship.
Customer Service - 5.0/5.0 -
They deliver!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were efficient and kept us up to date the whole way through and very kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the communication throughout the process of the car repair. They did a great job with the repair as well.
My Experience - 5.0/5.0 -
Very professional! I liked the updates on progress!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only reason I did not award a "10" is because my wife and I found it somewhat confusing to have the completion date changed so many times. We realize you are just keeping us. informed, however to start the process would it be better to know the "definite" dates of part arrivals before you send out your messages. Once you have definite arrival dates you can send out your first message. This may avoid so many messages and make it easier on the customer end to plan arrival Just a thought.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and updates, took the time to explain the process and expected results. An excellent team and staff that worked hard to insure customer satisfaction. Would highly recommend to others. Lisa Livoni- & Robert
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and updates on progress