Caliber - Eugene

4.8 (2,260reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,260)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional. Ryan did a great job of keeping me informed The car looks great.

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Customer Service

Returned Clean

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Repair Quality

Returning client

Customer Service

My Experience

I appreciated the updates and quality of work

Likely to Recommend

Repair Quality

Great kon

Customer Service

The truck looks great and the updates letting us know what was happening was much appreciated,

My Experience

Caliber has done an amazing job taking care of my car and updating me throughout the process. I love the text updates and how responsive they are with any questions. They are definitely my shop if I need car repairs.

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Repair Quality

Customer Service

Returned Clean

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Great team work

Repair Quality

A job well done

Customer Service

All staff was great from the beginning to the end.

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Color match on lower bumper is measurably lighter than initial OEM. Caliber team did do a great job on the repairs, and has offered to repaint to ensure I am satisfied if I wish.

My Experience

Text updates are a little inconsistent and a little misleading, but otherwise I was quite happy.

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Customer Service

Likely to Recommend

Repair Quality

The manager was exceptional in his handling of my cash payment. Also in cleaning inside my car. It would be a 10 if I hadn’t seen water leaking from under my car last night & pooling. I have not had time to check it out yet as I have not been driving that car since the front end was smashed. I will take it for an oil change tomorrow at Nissan and have them check it out professionally for me.

Customer Service

Returned Clean

My Experience

John was a total professional. Our car is new again! I would recommend your company to everyone that had the unfortunate situation of a car accident.

Likely to Recommend

Repair Quality

Tara did an excellent job in handling our claim. We couldn't be happier.

Customer Service

Caliber Collision did a beautiful job.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision was amazing. They completed all the repairs in a timely manner. Kept me updated regularly through text messages. I requested an additional repair be done with little notice and the work was still completed on time. They returned my vehicle cleaner than when I dropped it off.

My Experience

Looks great , can't even tell it was damaged

My Experience

I’d like to recognize, Jonathan. I’m thinking he’d make a great teacher. A good listener. Explains things well. Seems to want to please and do right by the customer. He was receptive to my one advise and I am certain he will practice what was suggested. Car looks great. Clean. But especially, no scratches and dents.

Likely to Recommend

Repair Quality

Jonathan was very professional and very personable

Customer Service

Returned Clean

Likely to Recommend

In the sad event someone needs repairs I trust Caliber to perform them.

Repair Quality

Great service, really solid staff.

Customer Service

Great staff

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean