Caliber - Eugene

4.8 (2,321reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,321)

My Experience

Excellent work repair - Staff very professional and as well as cheerful/friendly. I would highly recommend these folks.

Likely to Recommend

They are very worthy of being recommended as they show they core values by their customer care and high quality of workmanship in their repairs.

Repair Quality

Excellent!

Customer Service

Extremely professional, courteous, welcoming and good listeners.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing work and in great timing! Thank you very much!

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Repair Quality

Very happy with the quality work done to my truck and impressed with the timely manner it was completed in. Highly recommend!

Customer Service

My Experience

Everyone was exceptionally nice and helpful. I am very grateful for all the help and support that I received.

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Repair Quality

Customer Service

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Returned Clean

Likely to Recommend

Repair Quality

Amazing!

Customer Service

They were excellent at communicating and keeping me updated about each step of the process! They were very friendly and knowledgeable

My Experience

The staff that I worked with were fantastic. The front desk was knowledgeable and Mike kept me well informed through the process, including the problems that rose up.

Likely to Recommend

Repair Quality

Mike worked in my car and he was awesome. Very patient and informative

Customer Service

My Experience

Likely to Recommend

Repair Quality

Took a bit longer than projected

Customer Service

My Experience

Friendly people who kept us posted on progress

My Experience

From the start, Mike and his team made the repair go smoothly. The work was excellent. There were updates all along the way.

Likely to Recommend

Hopefully that doesn’t happen.

Repair Quality

Attention to detail. Good work and great communication.

Customer Service

Always there to answer questions.

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Repair Quality

Customer Service

My Experience

Overall satisfied with my whole experience except for a chip I found in the tint on my passenger window.

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Customer Service

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Repair Quality

Wish it could have been completed sooner but you did a great job

Customer Service

My Experience

Friendly, competent staff; Mike was so great about keeping me up to date and clearly answering my questions and responding to my concerns via text; my car looks great!!

Likely to Recommend

Repair Quality

My car looks great!

Customer Service

Very competent and communicative.

My Experience

Appreciate that you took the time to make sure our repairs were completed correctly this time, that the previous shop didn't do well. Communication and updates were provided throughout the process and that made it so much easier to coordinate, especially since we are over an hour away. Thank you!

My Experience

I don’t know if it is standard practice but my old headlight and some foam filler were left behind my drivers seat !?

My Experience

Everyone was very nice. I was texted whenever something was being done to my vehicle. The vehicle was ready earlier than expected. I was so happy.

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My Experience

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