Caliber - Eugene

4.8 (2,321reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,321)

Likely to Recommend

I would not hesitate to tell everyone what a beautiful job y’all did

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My experience with caliber collision was phenomenal. Thank you very much for the quick service and job. Well done.

My Experience

Repair is great, also nice that you cleaned up the interior. Thanks!

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The red color is not easy to work with; but the technicians did a perfect job of matching the color

Customer Service

Mercedes and Aubrey were fun to work with. They helped me through the insurance, car rental, and kept me informed about progress. Job completed in a quick fashion

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My Experience

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My car looks brand new! Everything from start to finish was easy. Repairs were made in a timely manner and I was informed on the progress and completion. Working with enterprise car rental was so easy and the process was explained

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My Experience

The whole experience went smoothly, the staff was friendly, and my car was ready ahead of time.

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My Experience

The whole team was great! Aubrey was awesome with communication and updates on my car at it looks better than when I left it!

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My car looked better than when I brought it there and it was done so quickly! Aubrey and everyone else were awesome and I appreciated the updates along the way.

Customer Service

Aubrey and everyone else were awesome and friendly

My Experience

The people I had contact with at caliber collision were joyful, always had a smile on their face, very polite, courteous, and fast. I was promised my car on one date and got it a day before they also washed my car which was very dirty from living on a dirt road. I have already told many people about the excellent service that I got there. Heaven forbid I should ever have another accident, but if I do, I know where to go to now.

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I have been telling all my friends how wonderful everything one was.

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My Experience

My Experience

They were fast and efficient and very communicative. Very good service. Thank you.

My Experience

Work was done prior to expectations. Communication was excellent.

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My Experience

My Experience

The work was done well and very efficiently.

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Returned Clean

My Experience

My experience with Caliber Collision and the repair of my vehicle was nothing short of outstanding. The repairs were excellent. All communication with Mike (?Glass) my contact there were consistent throughout the repair process, and his attention to detail exceeded my expectations. The front desk woman, Mercedes was efficient , personable and welcoming. What a GREAT Team you have! I would definitely recommend Caliber Collision to all of my Friends, Family and Business Associates!

Likely to Recommend

I have to say, Mercedes ( the woman at the front desk in the office) who I had contact with a couple of times during the repair was extremely welcoming, efficient and so very friendly. She makes you feel like family, not just a customer. Caliber should feel lucky to have her as the 'front face' of the shop

Repair Quality

My 4Runner was restored to perfection!

Customer Service

Mike Glass was wonderful to work with, his communication was consistent and I REALLY appreciated that. He was professional and his attention to detail was remarkable. He remembered everything I hoped for in my expectations regarding the repairs and followed through flawlessly.

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