Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
10/10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The work was excellent.
Repair Quality - 5.0/5.0 -
The repairs were perfect and the color match of the paint was exact.
Customer Service - 5.0/5.0 -
The staff was very professional, caring and informative. The updates via text were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Just like new! Would have been a 10 if we hadn’t had to come back to get the mirror adjusted.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not send my worst enemy there.
Repair Quality - 1.0/5.0 -
Some work had to be redone before I even received the vehicle back.
Customer Service - 0.5/5.0 -
Abysmal communication. Ridiculous and redundant excuses for taking over a month to fix a quarter panel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept us informed every step of the way. Did a beautiful job. Mercedes was awesome. A real professional and very helpful and friendly.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The vehicle looks great on the outside. I just have now been having issues with the wiring ever since the tail light on the right side was replaced.
Customer Service - 3.0/5.0 -
The vehicle looks great on the outside. I just have now been having issues with the wiring ever since the tail light on the right side was replaced.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
the Caliber team gave me the best experience. During a rough time. I was given updates everyday from start to finish. You all did great and I appreciated all your hard work and efforts. Thank you!
Likely to Recommend - 5.0/5.0 -
Very happy with service. The only downside was the trek from Eugene, but the team was accommodating when prior commitments ( and a 3+ hour round trip) meant that I could not pick up the car on the day it was ready.
Repair Quality - 5.0/5.0 -
Repair looked great.
Customer Service - 5.0/5.0 -
Very happy with the interaction and support from the team. Team was very easy to work with and got the car in quickly.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
They never tell me what is going , what they need buy additonal part with my car. It seems nicely done.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Mercedes & Audrey were kind & helpful. Your process is good except don’t call people last minute when work is completed.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was timely and I appreciated the frequent communication. Thank you!!