Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best ever
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best I’ve had
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was lovely, thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The manager has taken every effort to assure that my concerns will be taken care of. A return visit will be required to install a trim part that was backorder, they will correct alignment issues of fender to hood and front bumper.
Customer Service - 4.5/5.0 -
Foot prints in rear hatch area.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The paint job is great but the body trim at the bottom near the rear tire is loose
Customer Service - 4.5/5.0 -
All in all they did a pretty good job and the communication was great but I did tell my son I’d like him to go back and see if the shop can fix it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beautiful work, professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job of communicating updates on my vehicles progress!
Customer Service - 5.0/5.0 -
Great job of communicating updates on my vehicles progress!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
10/10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The work was excellent.
Repair Quality - 5.0/5.0 -
The repairs were perfect and the color match of the paint was exact.
Customer Service - 5.0/5.0 -
The staff was very professional, caring and informative. The updates via text were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Just like new! Would have been a 10 if we hadn’t had to come back to get the mirror adjusted.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not send my worst enemy there.
Repair Quality - 1.0/5.0 -
Some work had to be redone before I even received the vehicle back.
Customer Service - 0.5/5.0 -
Abysmal communication. Ridiculous and redundant excuses for taking over a month to fix a quarter panel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept us informed every step of the way. Did a beautiful job. Mercedes was awesome. A real professional and very helpful and friendly.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The vehicle looks great on the outside. I just have now been having issues with the wiring ever since the tail light on the right side was replaced.
Customer Service - 3.0/5.0 -
The vehicle looks great on the outside. I just have now been having issues with the wiring ever since the tail light on the right side was replaced.