Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
the Caliber team gave me the best experience. During a rough time. I was given updates everyday from start to finish. You all did great and I appreciated all your hard work and efforts. Thank you!
Likely to Recommend - 5.0/5.0 -
Very happy with service. The only downside was the trek from Eugene, but the team was accommodating when prior commitments ( and a 3+ hour round trip) meant that I could not pick up the car on the day it was ready.
Repair Quality - 5.0/5.0 -
Repair looked great.
Customer Service - 5.0/5.0 -
Very happy with the interaction and support from the team. Team was very easy to work with and got the car in quickly.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
They never tell me what is going , what they need buy additonal part with my car. It seems nicely done.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Mercedes & Audrey were kind & helpful. Your process is good except don’t call people last minute when work is completed.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was timely and I appreciated the frequent communication. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I want to thank owner Mike Glass for his expertise assessing the damage behind the front end of the car that had never been reported , nor repaired by the initial repair shop “Sylvester’s”last June ‘24. I am very satisfied the work Caliber did will provide me the confidence that brings it back like new. I appreciate the courtesy provided by the office staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
easily could’ve communicated better with me and within the place. had different people telling me different things everytime i tried to get an update on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service, staff was very helpful and friendly, and the quality of work was excellent 10/10. I would strongly recommend them, and I will definitely go back for future repairs. The communication was fantastic with daily updates. They worked very well with my USAA car insurance, and were super helpful with my enterprise car rental experience. 5/5/10/10 I highly recommend them!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was thoroughly done. Front desk customer service was excellent. Worked well with insurance.