Caliber - Eugene

4.8 (2,271reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,271)

My Experience

Pleased with the whole procedure from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Completely satisfied with the entire process from beginning to end.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job communicating throughout.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy! Was told my car would be done on 2/5 and I got to pick it up on 1/31. Communication was top notch and was made aware as everything was occurring. Then to get into my car and it was vacuumed out!!! Yes yes yes

Likely to Recommend

Very satisfied with everything

Repair Quality

Excellent communication and very happy with everything

Customer Service

Very happy with everything

My Experience

I appreciated the updates and clear communication. I felt heard and any concerns I had were resolved with action above my expectations.

Likely to Recommend

Repair Quality

Customer Service

They communicated well and the repair was thorough. They surpassed my expectations.

My Experience

Ohmygosh ur front office ppl are so personable and make u feel confident in them (Aubrey & Mercedes)and their information. I can only assume from the work on the car the body paint detail ppl are also very good at what they do. The whole experience was smooth as can be. Thank u all very much. The updates are a perfect communication option. K and J

Likely to Recommend

We don’t need repairs often but will definitely recommend Caliber and its ppl.

Repair Quality

Everyone was knowledgeable and friendly. And judging from the great improvement the body paint detailers all are good at their jobs. And Aubrey was to the point and kept us involved and well informed even txting updates. Much appreciated. And thanks Travelers for checking on our Hondas results.

Customer Service

Everyone was knowledgeable and friendly. And judging from the great improvement the body paint detailers all are good at their jobs. And Aubrey was to the point and kept us involved and well informed even txting updates. Much appreciated. And thanks Travelers for checking on our Hondas results.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

You did fine.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great experience, still giving some time for everything to set in so to speak

Repair Quality

Looking like a whole new gal

Customer Service

Aubrey was kind and very straightforward. Kept in communication very well. She is very knowledgeable!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone there was great. They kept me updated. The job was Excellent. Very special people work there. Mike was very helpful. 🇺🇸🇺🇸

Likely to Recommend

Repair Quality

Excellent work. Mike was very helpful.

Customer Service

They are special people working there. Mike was vey helpful and the work was excellent.🇺🇸🇺🇸

My Experience

Thank you for doing such a wonderful job on the repair and getting it done so fast.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were communicative and completed the repairs quickly!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

What I appreciated the most was Mike’s willingness to answer my questions or concerns and for sending updates on the status of the repairs. Very friendly folks (office staff) as well.

Likely to Recommend

This is the second vehicle our family has brought to Caliber and we had the same great results.

Repair Quality

Looks new again!

Customer Service

I was pleased with the repair job. I especially appreciated the friendliness and regular communication I received about the progress of the repairs.

Likely to Recommend

Definitely would recommend!

Repair Quality

Very good communication throughout the repair process!

Customer Service

Very professional