Caliber - Eugene

4.7 (2,244reviews)
96%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,244)

My Experience

From the time I dropped off my car until I picked it up, Caliber was kind and thorough. The main gal at the front (I'm so sorry, I forgot her name!) was attentive, communicative, and fun! Mike and the Automated system always kept me in the loop. Truly a great service experience, and the handiwork of the technicians is beautiful! 10 out of 10 all around!

Likely to Recommend

Repair Quality

From drop-off, through repair, to pick-up, Caliber kept me in the loop on status and stage of my car. Very professional, kind, and thorough group of folks. I didn't even have to worry about the rental car when I picked up mine. They coordinated with the rental company. I hope I don't have to see them again, but if tragedy strikes, I will definitely trust my vehicle in their care!

Customer Service

Super friendly, and fun! I felt comfortable and important.

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My Experience

Great experience! Everyone was super kind and they got the job done quicker than I expected.

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My Experience

Really great experience! It was timely and they went above and beyond for me.

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Returned Clean

My Experience

Thank you for the awesome work on my car it is impeccable and so appreciated. Also thank you for the consistent updates to keep me informed and I was so amazed that to fit into my schedule you even delivered my car back to me! Service like yours is so very rare and so appreciated. Highly recommend!

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Not only did a beautiful job on the car but kept me informed AND delivered my car to me!!! Outstanding service.

My Experience

Had a very good experience from the day the received my car to the end where they notified me it was done. And was very clean inside and out. I’d give them a 10

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Repair Quality

Great service and was done before expected

Customer Service

Great service dept.

Returned Clean

My Experience

I've had two cars fixed with this company in two different locations and both were absolutely wonderful and helpful.

My Experience

Staff was friendly and helpful. Car was repaired to my complete satisfaction.

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My Experience

Efficient Scheduling and repair looks great

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Repair Quality

Terrible quality of work. Bad communication. When I picked up the car it was in worse quality than when I dropped it off. They chipped paint off my car and then recommended I buy a paint pen instead of them actually fixing it. The bumper isn’t even attached to my car. Worst experience ever

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Returned Clean

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My Experience

Great job! Done ahead of time and good work!

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