Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new! I’ve just had it back a couple days but everything seems in order. They might have cleaned the windows where they had put tape on it instead of leaving them marked tho
Customer Service - 4.5/5.0 -
The first time I came in the people in the office were not super welcoming or friendly. They did their job fine but maybe something happened before I got there and everyone was kind of in a bad mood? When my car was done “Mercedes”’called and she was super cheerful and friendly, and was the same in person when I picked it up that day
My Experience - 5.0/5.0 -
Work was done quickly and very well. Love my new door
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the clear and consistent communication, and my repair looks beautiful. It was done faster than expected, and I’m so grateful for such a good customer experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
You have a ton of cars on your lot which makes it kind of hard to park
Repair Quality - 4.0/5.0 -
Thank-you for vacuuming my car after you fixed it. The only thing I wonder about is if you had to Un plug my battery, one of the terminals was so loose it came off. My son found when I called him and told him my car was completely dead. Other then that you did a great job!
Customer Service - 4.0/5.0 -
Thank-you for vacuuming my car after you fixed it. The only thing I wonder about is if you had to Un plug my battery, one of the terminals was so loose it came off. My son found when I called him and told him my car was completely dead. Other then that you did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
See previous response for comments
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love that I received daily updates about my car’s repair. When I had questions, the staff was kind, courteous and helpful. This is the 2nd time that I’ve used caliber collision for auto repair. I have recommended them to others and will continue to do so.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the flexibility and communication from Mike & Travis during the entire process. That was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you and appreciate it Keep up the good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept updated on the progress of repairs and have a spotless car back until it is time for the top protective coating to be applied. The staff was very helpful and a joy to work with.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Incompetent AND impolite