Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated the text updates about my vehicle while it was being repaired and I am very satisfied with the repairs done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car and were expeditious with getting it back to us so we didn’t have to keep renting a car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I especially liked being kept abreast of the progress of the repair. Also, it was a work of art.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding! Your staff is cheerful, informative, and a delight to work with.
My Experience - 5.0/5.0 -
Looks really nice a plus
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice people. They also helped me with an estimation even though I was an hour late.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall, excellent job. Took a little longer than expected but it was not their fault. The delay was attributed to part availability.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the personnel were outstanding. They all were knowledgeable, professional and courteous. I appreciated the excellent communication throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication on a regular basis.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Painless experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As always the workmanship is excellent! However, one suggestion I might make would be to connect more on a personal level. Even a simple smile is so appreciated. Life can be hard, and we all need to know that we are “seen” and someone empathizes with the everyday things we go through… that we are more than just another name and a job to check off the list. There are lots of good shops we can take our cars to for repairs . But the people who we work with in these shops… the ones that reach out and connect with us in a personal way are the ones we will to return to and recommend to family and friends.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The quality of work has always been excellent. However, the interaction with personnel was cool and very business like… no smiles or friendly greeting with each meeting whether on the phone or in person…atmosphere cold. This has not been the case in the past. Whatever is going on is reflected in their interaction with customers.
My Experience - 5.0/5.0 -
My ford looks great I am so happy to have it back and feeling like new again. Also appreciate the updates along the way of how the progress was coming along. Thank you
My Experience - 5.0/5.0 -
Very good communication about repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will need to drive more to be completely sure, but looks great as of now
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and great communication!
Customer Service - 5.0/5.0 -
Great customer service and amazing communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike was great in communicating regularly about the progress in repairing our car. They were able to meet the promised deadline despite delays in the delivery of OEM parts.