Caliber - Eugene

4.8 (2,321reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,321)

My Experience

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My Experience

Thank you for your wonderful and courteous service.

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Repair Quality

Great job!

Customer Service

Returned Clean

My Experience

The entire crew is absolutely amazing. Communication was excellent. Caliber Collision is now my family brand for automotive work.

My Experience

Terrific service — I’m impressed.

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Repair Quality

Very good

Customer Service

Very good!

My Experience

Came here to get my vehicle repaired after an accident. They were very helpful, informative and kept me updated almost daily about everything that was happening. 10/10 would recommend!

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My Experience

My car looks like new, inside and out! Appreciated the ride home when I dropped it off. Texts updates were helpful. I will recommend Caliber Collision to my friends.

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Wonderful and thorough service, they made the process painless and easy and kept me updated frequently.

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My Experience

Everything was amazing and they repaired my car extremely fast!

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My Experience

My Experience

It took 4 months . Had to return car for rework. Very poor communication from the shop. One area painted different color . Side emblem not replaced due to poor resourcing. I felt like an enemy. The people at the shop made me feel like they hated me! New management at the shop has helped. The people at that shop made me feel so un-welcomed, I never want to go thru this ever again! Pat F. Made a big difference! But , I still feel like I was ran over.

My Experience

The texting left me feeling very assured things were getting done. The power steering issue was unfortunate but resolved. Audrey and Alex were delightful and always pleasantly helpful

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My Experience

The Van looks great, thank you! The back hatch doesn't close as seamlessly as it used to...but it isn't posing a huge problem at this point.

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The repair looks beautiful but the back hatch doesn't close as seamlessly as before. I have to give it a stronger push for it to latch

Customer Service

My Experience

Great work. Great communication. I will recommend

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My Experience

Very thorough, detail oriented, personable. Some shops, techs will talk down a bit and/or seemed unfriendly. Not the case here, Mike was great and so was reception. Good communication. I'd work with again. I'd recommend.

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Repair Quality

Highly personable, good communication, no talking down to, great expertise, definitely recommended.

Customer Service

Returned Clean

My Experience

The paint isn’t well done. I can see lumps and bumps.

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Repair Quality

Paint job was not done well.

Customer Service

The paint job shows bumps. It was not done well.