Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you for your wonderful and courteous service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire crew is absolutely amazing. Communication was excellent. Caliber Collision is now my family brand for automotive work.
My Experience - 5.0/5.0 -
Terrific service — I’m impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
Very good
Customer Service - 4.5/5.0 -
Very good!
My Experience - 5.0/5.0 -
Came here to get my vehicle repaired after an accident. They were very helpful, informative and kept me updated almost daily about everything that was happening. 10/10 would recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks like new, inside and out! Appreciated the ride home when I dropped it off. Texts updates were helpful. I will recommend Caliber Collision to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful and thorough service, they made the process painless and easy and kept me updated frequently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was amazing and they repaired my car extremely fast!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
It took 4 months . Had to return car for rework. Very poor communication from the shop. One area painted different color . Side emblem not replaced due to poor resourcing. I felt like an enemy. The people at the shop made me feel like they hated me! New management at the shop has helped. The people at that shop made me feel so un-welcomed, I never want to go thru this ever again! Pat F. Made a big difference! But , I still feel like I was ran over.
My Experience - 5.0/5.0 -
The texting left me feeling very assured things were getting done. The power steering issue was unfortunate but resolved. Audrey and Alex were delightful and always pleasantly helpful
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Van looks great, thank you! The back hatch doesn't close as seamlessly as it used to...but it isn't posing a huge problem at this point.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair looks beautiful but the back hatch doesn't close as seamlessly as before. I have to give it a stronger push for it to latch
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work. Great communication. I will recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very thorough, detail oriented, personable. Some shops, techs will talk down a bit and/or seemed unfriendly. Not the case here, Mike was great and so was reception. Good communication. I'd work with again. I'd recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly personable, good communication, no talking down to, great expertise, definitely recommended.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The paint isn’t well done. I can see lumps and bumps.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Paint job was not done well.
Customer Service - 1.5/5.0 -
The paint job shows bumps. It was not done well.