Caliber - Eugene

4.8 (2,322reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,322)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication. You made it easy to work with insurance. The car looks great

Likely to Recommend

Repair Quality

Unbeknownst to me, Caliber cleaned the inside of my car. They did a great job and I appreciate it. They also left a toxic-smelling stink that lasted a week. If I had known, I might have declined that service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Still waiting on management to reply to the issues. Waiting since last Friday afternoon! Nobody there today either! Really upset!

Repair Quality

Vehicle not finished. Several problems need to be addressed. Vehicle will have to go back in for rework. 4 days waiting for reply.

Customer Service

Still waiting for customer service.

Returned Clean

My Experience

Quickly done, looks great, work and service was excellent.

Likely to Recommend

Repair Quality

Excellent!!

Customer Service

Returned Clean

My Experience

My Experience

The car looks beautiful and flawless. The repairs were done quickly and the staff provided excellent customer support.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The process was quick, the team communicated everything with me, and my car is restored to perfect condition! Thank you, Caliber!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I could not be happier. A great job for sure. Jon , Eugene, Oregon

Likely to Recommend

Repair Quality

Customer Service

great job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Though the service took longer than expected I feel great about the reliability given by the servicing and how future-proof my car is from any hiccups caused by the accident. Overall my car's functioning even better than I expected, especially from such a nasty accident.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a good job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Considering the employees that had gotten sick was the work was expedited when it it needed

Repair Quality

The work done was just like making it new again!!

Customer Service

The gals were fantastic and made the process very seamless.

My Experience

Caliber did a wonderful job getting my Subaru back in tip top shape!

Likely to Recommend

Repair Quality

They did a great job getting everything done in a timely manner. My wheel was scratched in two places, so that was disappointing and they also mixed some minor fixes, but I responded by telling me they would absolutely get those things repaired. Overall, a great experience.

Customer Service

Customer service was wonderful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

A little concerned about the paint blending, hoping after a couple weeks and a wash it’s not as obvious paint work was done. Great communication and very helpful

My Experience

Thankful for timely updates on status of repair. Car looks great! Wonderful professional staff!