Caliber - Eugene

4.8 (2,322reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,322)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great people, need better communications and better at getting back to you.

Repair Quality

Caliber did great work on my bumper and body repair work on the vehicle but communication could have definitely been better.

Customer Service

I appreciated the customer service from the employees here.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Staff are communicative, reliable and responsive. Very good service professionals at this particular location. 10 out of 10 would recommend

Customer Service

Staff are reliable, communicative and responsive. Very good service professionals at this particular location! 10/10 would recommend

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazing customer service with friendly staff and daily updates on my vehicles status. The repair work has my vehicle looking like new!

Customer Service

Excellent! Personable and very friendly

Likely to Recommend

Without reservations I would recommend them

Repair Quality

Customer Service

Very nice staff!!!!

My Experience

Great service, the staff was very professional, and provided excellent support for all my questions and concerns. I would highly recommend this business.

Likely to Recommend

Repair Quality

Customer Service

They were great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a minor issue with the work done, which I pointed out. The technician immediately fixed it.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Women in the office were very professional and efficient.

Likely to Recommend

Repair Quality

Customer Service

I was continually told that the car would be finished/was finished. Just waiting for invoice. Every time I called, I was told somebody would call me back in an hour. This happened three days in a row and nobody ever called me back. I got the insurance company involved, and only then was my car released. However, still waiting for cosmetic exterior parts.