Caliber - Eugene

4.8 (2,322reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,322)

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Customer Service

My Experience

Our experience was outstanding. We were notified by text messages on a daily basis on the status of work being done. When we picked up our car after completion of work they even returned our car rental. All vehicle functions were in working order. I would gladly recommend Caliber to anyone needing vehicle repairs.

Likely to Recommend

Repair Quality

Everything on car is in working order

Customer Service

Very professional. Did a very good job. Sent us daily texts on status of repairs

My Experience

They did a BEAUTIFUL job repairing my vehicle! Pleasant surprise to find it neat, clean and freshly washed -- looking NEW! A BIG surprise to find the seat position, unchanged! VERY helpful and reliable, insurance/repair/rental are ALL coordinate by Caliber. Staff very helpful, considerate and well informed! Thank You!

My Experience

Excellent customer service!

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Repair Quality

Customer Service

My Experience

You do keep us well informed along the way, and I appreciate that. It took longer than I expected to get it into the shop, but I don’t have enough experience with this to know what’s normal.

My Experience

I feel they did a great job with fixing the car, and were in constant communication with updating me on the process.

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Customer Service

It was a great experience. I don't want to have another accident, but if I did I know I'd be in good hands.

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My Experience

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My Experience

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My Experience

My Experience

Very good job with employees that were efficient and pleasant to work with. Especially liked all the text messages that I received keeping me up to date on progress.

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Repair Quality

They did a good job.

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Customer Service

My Experience

They had great communication. We had bad weather last week and I figured it would delay the job, to my surprise they kept in contact with me that it would done in the time frame they originally anticipated. ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Everything looks great

Customer Service

Customer service was top notch