Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber strived to get my car fixed within my deadline despite difficulties they had with ordering and painting parts. The car looks beautiful, and it was beautifully cleaned inside. I really appreciate your services.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
The only thing is that there were two different problems and Caliper could only fix one because there was only one claim made. I would have preferred we/they/the insurance company or someone would have mentioned we needed to compl two claims at that time. But it’s all right. I’ll just have to get the front bumper fixed later.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys are wonderful. Your team isn't just polite,caring,and much more.but you go way out of your way like when I left my phone in rental car you went above and beyond tonight even when you were closed you waited for me to come get it.Thank you!!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
also appreciated the detail cleaning
Customer Service - 4.0/5.0 -
Rocky start with little or delayed communication. They were short staffed, we were told. Much better toward the end--Tyler was very helpful.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Did good job.
Customer Service - 4.0/5.0 -
Did a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I was very unhappy with how long it took for my repairs to be completed and that caliber collision and my insurance company seemed to be playing off each other about the delay and blaming each other. My car sat for about 2 weeks with no working done and when I discovered this was the case. Caliber said it was progressive's fault and progressive, said it was caliber's fault, but there was no reason it should have just sat there
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Great help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just waiting for the fender we'll cover then it's perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Good communication. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No issue with the repair other than the time from the damage to get an estimate and to get the repair done. Nearly 3 months. Also, why was 26 miles put on the car, using nearly 1/8th on a tank of gas?