Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Some things need attention. I have been assured they will be taken care of. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Timely completion, looks as good as new. Nice people. Good scheduling.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The estimate was really reasonable, the out-of-pocket payment was what they said it would be, the work was beautiful, the people really easy to work with, and they are professional in every way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The driver’s side rear blinker is no longer working but was working just fine when I dropped my car off for repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Everything looked very good, but I did have to return to have the headlights readjusted because they were not positioned well.
Customer Service - 2.5/5.0 -
The people themselves were lovely when I was there, but I got basically zero communication about the repairs or timeline or costs. Also, the Carwise link never let me see an updated repair cost sheet- it would only show me the estimate, which was not helpful
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
This is my second time coming to caliber and both times I was really happy with the work and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great with both repairs and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would be giving a 10 if the paint matched.
Repair Quality - 2.5/5.0 -
If I’m rating just the repair, the paint doesn’t match so now my bumper it a brighter white than the rest of my car. If I was rating the entire experience, the number would be higher because they were a pleasure to work with. They were very professional, kind, and communication was great.
Customer Service - 5.0/5.0 -
Customer service was great! Alix was very helpful and she was so patient with me when I didn’t have all of the information she needed. Everyone was courteous and professional all around.
Returned Clean
My Experience - 5.0/5.0 -
I like how they handled everything with insurance, communication was good very easy experience for me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went just fine
My Experience - 5.0/5.0 -
They were very friendly, very informative, and kept me up to date on the repair of my vehicle daily. Would definitely recommend them to anyone needing vehicle body repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication, easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional service from start to finish, they made it very easy to take care of my car. End result was very pretty and car came back clean. I was thoroughly communicated with throughout the process, and was finished faster than expected. :)
My Experience - 5.0/5.0 -
Repair job was well done. Ongoing communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tyler and staff did an excellent job on my bumper and sensor project. Hopefully, wouldn’t need them again. But if I do I would. Courteous, and good follow through.
Customer Service - 5.0/5.0 -
As previously stated