Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We had our first experience with Caliber about a year and a half ago. We were very impressed at the quality of the repair and the people...from the front desk to management. Unfortunately, we had an opportunity to use Caliber again about a month ago and there was no question that we would only use Caliber. This is an excellent business and some of the best people around. Highly recommend Caliber for all car repair needs. You will be dealing with quality and excellence!
Likely to Recommend - 5.0/5.0 -
This is an easy recommendation & well deserved.
Repair Quality - 5.0/5.0 -
The staff at Caliber Collision in Eugene, OR was truly excellent! Alex deserves high marks for scheduling, customer care & computer updating. The finish work on the vehicle was fantastic & quality. This was, unfortunately our second visit to Caliber (none of which were our fault - lol!) & I can say without hesitation, that I would go no where else to have car/body work done! And, importantly, I trust Caliber & the staff with my car knowing that safety is also a priority. Clifford K 10/30/2023
Customer Service - 5.0/5.0 -
Only comment....the cleaning agent used inside the vehicle was very pungent. The odor was NOT pleasant. Will have to drive around with windows down for awhile....Please check into this....Thanks.
My Experience - 5.0/5.0 -
Your staff and the repairs are perfect. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and helpful. The repair looks great and it was also completed sooner than I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, attentive to details
Customer Service - 5.0/5.0 -
Courteous, congenial
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very happy with the results of the car repair, they are very professional, and I really appreciated that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Wasn’t contacted by Tyler about the extension of my repair through the weekend. So, after I called Caliber at 3pm on Friday to find out if my car was ready, as I was told it would be. Tyler had left and my car would not be ready until Monday. So I scrambled to get a car rental until Monday. The repair took longer than was told. Customer phone updates on progress or delays needs to better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Above,and beyond with good service.plus exceptional quality work on my RAV4. We are more than satisfied with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was well done, however you had my car for a month, which I was not expecting
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
It appeared they did a good job but they had my vehicle for a month
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job of repairing my car. I took longer than I expected because there was a lot to repair but I had a great rental so it was not a problem.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
Needs to Communicate with clients better.
Customer Service - 4.0/5.0 -
Friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was really well done and made the van look like new.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful