Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for fixing my car, it looks SO GOOD!!! It doesn't look like it was ever in an accident!! The only issue I have is that it took a month to get it fixed. You gave us a date that it was going to be done and then u kept changing it. I really am happy with the repairs, so thank you again!! 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are impressed with the match of the repair to the undamaged areas. The car, and it's paint, is ten years old. Your repair is undetectable. A small question and maybe suggestion. Our left headlight's transparent cover was replaced during your repair. The right one shows it's age. We would have appreciated having both replaced at the same time. If this ever comes up again, how could we coordinate that?
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was great and although it took a lot longer than I had anticipated, the work was great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job fixing my car. Kept me updated with delays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The car ran well, looked good, and so far all is working. The wait, both to get in, and to get finish was very long. The email feedback was sometimes confusing. I am glad it is done and to have it back!
Likely to Recommend - 4.0/5.0 -
I would tell a friend that the work was good and the people were nice but the shop was very busy and it took months to be done. I would suggest that if time was of the essence they might check around. The price quoted was on the nose.
Repair Quality - 5.0/5.0 -
All seems to be working. The body and interior look nice. Long wait but cost was what we expected.
Customer Service - 4.5/5.0 -
People were friendly and good at explaining and there wasnt much of a wait at the desk. The emails that were sent if you looked at them back to back didnt make much sense with much back and forth about timing of completion, but I understand there were several discoveries of new damage that needed to be accounted for.
Returned Clean
My Experience - 5.0/5.0 -
Caliber was great to work with! Tyler was helpful and kept me up to date. The ECD was on target and we had no concerns. Thanks for the great service and quality repair!
Likely to Recommend - 5.0/5.0 -
Caliber is fantastic, recommend highly and will use for future repairs if needed
Repair Quality - 5.0/5.0 -
The updates were consistent and they provided the ECD and were able to repair it quickly. We had no concerns and appreciated the communication. Car looks great and running smoothly!
Customer Service - 5.0/5.0 -
Caliber was fantastic! They had great communication, repairs went smoothly and we had updates throughout the repair.