Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
This is my second experience with Caliber and I have already started recommending them.
Repair Quality - 5.0/5.0 -
They made a big effort to finish the the repair in one day so that we did not have to return a second day from our home 60 mi away. They also let us pay the deductible and ordered the part based on that rather than require the car to be in their possession at the time of ordering. Given the long time (> 6 weeks) for the part to come in, this let us use the car while waiting and insurance did not have to cover a rental.
Customer Service - 5.0/5.0 -
The team made an effort to make the process easy for us.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Awesome job and great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A very professional experience. The repair was done. Timely and well. The front office Staff were friendly and gave very good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were really good.
Repair Quality - 5.0/5.0 -
They were friendly and helpful! Excellent communication at every step.
Customer Service - 5.0/5.0 -
Really nice to deal with and kept me updated at every step.
My Experience - 5.0/5.0 -
I just want to say thanks to the caliber team for Everything they did it to finished repair my truck, I was having problems to transport my daughters to the school. Because we don't have a extra car so thank you so much , great job .
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication my car was very, very detailed They went through every step process with me through when it got there to when it was done everyone was super nice on the phone text messages and updates timeframe
Customer Service - 5.0/5.0 -
Just really, really communicative and really good customer service communicated everything in my car needed to be fixed and walked me through each process of where my car was going at the next steps
My Experience - 5.0/5.0 -
Great work, great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely make sure I recommend. As we say back home, y’all made me feel very welcome.
Repair Quality - 5.0/5.0 -
Your staff kept me updated throughout the process. I really appreciate the welcoming atmosphere. I’m not wishing myself an accident so I hopefully won’t be back, but I will refer, definitely.
Customer Service - 5.0/5.0 -
Of course reading is fundamental. I put the Customer Service at the top because that’s what really stood out. I can’t believe I can’t remember that other lady’s name but I know one of the ladies names was Mercedes, but there was another lady too it was very delightful. She even let me almost steal HERRING pan. You guys are awesome!
My Experience - 5.0/5.0 -
Car was cleaner than how I left it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication and transparency.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The process was quick. They kept me informed on every step the vehicle was going through and actually finished ahead of time. It was a good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Still missing rubber stopper on rear hatch door
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Missed a rubber stopper on the hatch…