Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They even did a test drive when they were finished to make sure my alignment was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Worked hard to find the discontinued pieces for my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the text updates to keep me posted on progress. Great customer service and friendly employees. Vehicle looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I chose Caliber Collision due to my nephew working there. The other estimator Nick handled my claim due to my nephew’s work load. Things started out fairly well, but ended up taking a turn for the worst. Communication was minimal and lackadaisical my real communication and updates came from either my nephew (after working hours) or the other gentleman who has an office would answer if I called in sometimes. Honestly if it was not for them I don’t think I would be giving the score I am for the service I received. I am in the customer service industry, being my husband and I own a restaurant here in town. Showing empathy and care about one’s situation goes a long way. I will recommend the shop to other family and friends seeing how the quality was top notch. One thing I will recommend too the people I refer is to request Gahlen to help them throughout the process instead. I do truly appreciate you all, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was told that my car would be ready on March 31st and these guys worked hard to get it done a week before the date given. They understood that I’m a travel nurse and I need my vehicle. They communicated every step of the way best service I’ve had in a long time.
My Experience - 5.0/5.0 -
The staff are knowledgable and courteous. I received texts about every other day about the status of the repair. The repair was completed before the estimated date and the repair process was explained so that I understood what was done. The car looks better than before the incident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended Caliber to several friends and family! They were amazing throughout the process. Tyler you have a great team, Thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tyler initially took care of me, and if it was not for his first impression, I had plans to use another shop in town. His handling of me popping by without having an appointment blew me away
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was excellent. Everyone was professional and friendly. I appreciate the continuous communication with the status of the repairs. You made this process so easy for me. And repairs were done in a timely manner. I will definitely come back if I am ever in need of repairs. Thanks.
My Experience - 5.0/5.0 -
Tyler one the best dudes I’ve dealt with as far as having to get my car repaired. Makes sure I know what needs to be done shows me everything that was repaired and done to my car. Won’t take my car anywhere else as long as he is around