Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with every interaction I had with your staff. Everyone was friendly, professional and respectful. My car looks great! I will definitely be a return customer and will refer others. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Everyone I interacted with was helpful, respectful and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and wonderful staff
Customer Service - 5.0/5.0 -
Excellent service and wonderful staff
Returned Clean
My Experience - 5.0/5.0 -
Everyone that I worked with at Caliber were top notch. They executed the work on-time and went so far as to wash the truck. Perhaps that's needed to evaluate the body work, but appreciated regardless...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs took a lot longer than anticipated, but that was due to parts delays from the manufacturer. The team kept me in the loop with everything that was going on. Thank you all for your hard work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great! All of the staff were very friendly. I had a good experience even though there were a few hiccups at no fault to caliber. The communication on keeping me up to date was excellent. I Would recommend and would bring my car there again. When (i think his name was Nick) was showing me my car after repair i could tell that they take pride in their work. And im not sure of his name but when i checked out to pay there was some issues with processing my card (a my bank issue) he was very patient, understanding and proactive in resolving the issue. The employees there are phenomenal!
My Experience - 5.0/5.0 -
Excellent service and communication despite trouble with the insurance. My car looks great. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Still waiting on one, last, small part that fits into the front grille. Was told they will call me when it comes in - I am not so confident about this commitment.
Customer Service - 1.0/5.0 -
The 3-mo. wait for Caliber to even "get to" my car was very discouraging and frustrating as my wife had to drive around in a car without a front bumper/grille. The actual job they did was excellent (a "9"), but their overall communication about the status of the project (confusing and at times, missing) was a "5".
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate you, all your staff were courteous and sincere. I’m a witness….
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the regular updates on my vehicle. And my car looked really clean when I picked it up
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The updates were very helpful, the people professional, and the work was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Text updates were helpful
Likely to Recommend - 5.0/5.0 -
Have already told some neighbors how good helpful and nice they were
Repair Quality - 5.0/5.0 -
Very professional about their work plus friendly people
Customer Service - 5.0/5.0 -
Was nice they kept me informed to progress in repairs.
My Experience - 5.0/5.0 -
Done sooner than expected