Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Great communication and work
My Experience - 5.0/5.0 -
Personalized attention was refreshing. Great communication and service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I interacted with was friendly and professional. I loved getting updates via text from you guys. The job was finished much more quickly than I expected, it looks great, and I loved that it was nice clean! Thanks so much for an overall A+ experience :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Everyone was very professional and friendly each step of the way. I loved the updates via text. I never had to reach out wondering what was going on with my car. I was also very pleased that the repair was done much faster than I anticipated. Thank you guys!
My Experience - 5.0/5.0 -
It was a very positive experience working with this team. I especially was impressed with the updated texting, letting me follow the progress of my repairs.. All communications from start to finish were very professional and accurate. The team made my wife and I very comfortable every time we visited in person and at pick up. Thank you for taking care of our vehicle.. Rich & Shelly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Grew at service, great repair, great communication every step of the way!
My Experience - 5.0/5.0 -
Greatly appreciated the text updates on repair progress. Allison in front office was always pleasant and helpful. Will happily recommend your business to friends if they need repair service. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good customer service. Thorough review of repairs, paint care and warranty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job for keeping us apprised of status. Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Communication was par excellent. Good work done and customer care was great.
My Experience - 5.0/5.0 -
Nice staff and helpful
My Experience - 5.0/5.0 -
Everyone that I came in contact with at Caliber was kind, knowledgeable and helpful. They kept me updated at every step of the repair process. I would highly recommend Caliber Collision to anyone needing service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely pleased with the work done. Couldn’t have asked for better service.
Likely to Recommend - 5.0/5.0 -
With lifetime warranties? Who wouldn’t
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Nick crushed it! He kept me up-to-date and let me know what was and wasn’t approved for repairs
My Experience - 0.0/5.0 -
Please be more realistic with your timelines. I completely understand that parts are taking time, and things can happen.. don’t tell a customer that the repair will take a week, and then finally complete it almost 3 weeks later. I appreciate that you guys corrected the paint mistake.. but my car is painted in a factory color. I am disappointed that the it was painted incorrectly in the first place. Got the car back, and the radio was blasting, and the heater was on high. Someone also left some hazardous sign and paperwork in the backseat.. really unprofessional and disappointing.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there was so helpful and patient, kept me updated and even gave my car back way cleaner inside & out than I left it. Really pleased, highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Streamlined service! The job is also perfect. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Please let your customers know previous to their arrival that on-site payment is cc or check and that cash is not acceptable. I live an hour away Caliber in Eugene Or and had to scramble when I learned that my cash had to be turned into a check. Otherwise I was completely satisfied Thanks Caliber