Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great I haven't driven it much but I'm sure it will be just fine
Customer Service - 5.0/5.0 -
Caliber's personal service was great. There were problems getting parts and finishing the job on time but their service delivering It to my home an hour away more than made up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I don’t know if it was at that branch that I bad customer service issues, or if it is at all of your locations or if it’s too, the pandemic issues feel the quality is lacking there.
Repair Quality - 4.0/5.0 -
If I didn’t have certain issues with paint overspray around the door frames and the running lights not working and on the communication on when my car was supposed of been done and ready to go it was sketchy for their bad customer service acts and compensated me for the delay. I am happy to have my vehicle back.
Customer Service - 2.5/5.0 -
Not very good running lights don’t work and I have to get rescheduled to have them in working order.
Returned Clean
My Experience - 5.0/5.0 -
Looks great !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice and friendly. Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Service! They kept me informed via text of each milestone and expected completion. Repair was immaculately completed. Personnel were very helpful and friendly. Repair is totally invisible (as you’d want). Great company.
Likely to Recommend - 5.0/5.0 -
Great work, I’d recommend them anytime.
Repair Quality - 5.0/5.0 -
Very fast work; looks great!
Customer Service - 5.0/5.0 -
Very nice staff!
Returned Clean
My Experience - 5.0/5.0 -
From the first interaction until the last the service was top notch. Friendly, professional and efficient. Every single person made me feel like I was their most important customer. My car was ready faster than promised and returned to me sparkling clean and good as new. I can’t recommend them enough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m always hesitant to use the shop recommended by an I suranné agency, but this was the best service I’ve ever received and the repair was perfect. Caliber Collision in Eugene Oregon is amazing. If I have need of a body shop again I’ll 100% use them.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so kind, helpful and professional from the beginning of my experience all the way to the end. I was very happy with my service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
The customer service was outstanding. Although, I did notice a flaw in the paint job.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was taken care of and all the employees were very pleasant and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will highly NOT RECOMMEND this place to anyone and everyone I know. Terrible experience.
Repair Quality - 0.5/5.0 -
I have had to take my vehicle back to the repair shop 5 times now because it is still not fixed and something new is wrong with it every time I get my car back from them. I will never bring my car back to caliber collision after this experience.
Customer Service - 0.5/5.0 -
Lacking in communication & keeping clients informed about their vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle was in good hands! Repair was completed ahead of expectations. Excellent contact & status updates throughout the repair! Highly recommended!