Caliber - Eugene

4.8 (2,254reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,254)

My Experience

Still missing rubber stopper on rear hatch door

Likely to Recommend

Repair Quality

Missed a rubber stopper on the hatch…

Customer Service

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Repair Quality

Customer Service

My Experience

Timely, quality workmanship and reliable. This was my 3rd experience using Caliber Collision and will recommend this company to anyone.

Likely to Recommend

And we have for several years.

Repair Quality

Always prompt, professional and great customer service. The car looks beautiful. Supurb workmanship.

Customer Service

They deliver!

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

They were efficient and kept us up to date the whole way through and very kind.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the communication throughout the process of the car repair. They did a great job with the repair as well.

My Experience

Very professional! I liked the updates on progress!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The only reason I did not award a "10" is because my wife and I found it somewhat confusing to have the completion date changed so many times. We realize you are just keeping us. informed, however to start the process would it be better to know the "definite" dates of part arrivals before you send out your messages. Once you have definite arrival dates you can send out your first message. This may avoid so many messages and make it easier on the customer end to plan arrival Just a thought.

Customer Service

Returned Clean

My Experience

Great communication and updates, took the time to explain the process and expected results. An excellent team and staff that worked hard to insure customer satisfaction. Would highly recommend to others. Lisa Livoni- & Robert

Likely to Recommend

Repair Quality

Excellent customer service and updates on progress

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My Experience

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Repair Quality

Looks like new

Customer Service

Fabulous staff. Really worked with me to make a good experience and results are fantastic!

My Experience

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Repair Quality

Super people

Customer Service

Returned Clean

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Repair Quality

Everyone did a GREAT job! Mercedes and Aubrey were friendly and knowledgeable . It was even fun!

Customer Service

Everyone did a GREAT JOB!! Mercedes and Aubrey were friendly and fun. I might stop in someday just to say "hi" and make sure they haven't changed !

My Experience

My Experience

I was happy how well my interior was cleaned.

My Experience

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Repair Quality

Customer Service