Caliber - Eugene

4.8 (2,322reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,322)

My Experience

Everyone was very sweet and took amazing care of my car. The job was done perfectly and they team went above and beyond to make sure my car was better than new when I got it back. Thank you so much for the amazing work and customer service. I will definitely be back if needed.

Likely to Recommend

Repair Quality

Amazing work

Customer Service

Customer service is unmatched, such sweet and knowledgeable people

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciate the professionalism of the team.

Likely to Recommend

Repair Quality

I like that you continually kept me in praised of what was going on with my vehicle.

Customer Service

My Experience

Very nice people. Liked the text updates. Outside of the car is beautiful. Inside not so much. The inside of the car is off white on the roof and there are dark fingerprints all over it. But other than that - looks great.

Likely to Recommend

I mean you were nice and kept me updated. Only annoyed about all the dark fingerprints all over the interior of my car.

Repair Quality

Looks beautiful outside of the car

Customer Service

Liked text messages

Returned Clean

My Experience

Team was great! From scheduling my repair, dropping off car, keeping informed through the process, the quick turn around, and the friendly pickup of my finished car. They made sure every need was meet and a great group

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job.and service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your staff was friendly, professional and expedited the repairs to help us get our vehicle sooner than expected. Thank you!

My Experience

I was very impressed with Caliber Collision. First, I felt like they were able to get me scheduled timely. The office staff helped me get a rental set up and well as picked up, which was very convenient. Gahlen Yahn went above and beyond with customer service. He helped me out while I was struggling installing my carseats in my car. Finally, the car looks great - can't even tell that it was previously damaged. The two-way text communication was super helpful. I didn't have to call and wait on hold to ask simple questions.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job on all repairs. Everything was done perfectly. Appreciated the attention to detail with the paint prep. and final assembly.

Likely to Recommend

Definitely will recommend and wouldn't hesitate to use again

Repair Quality

Exceeded expectations. Very pleased with the quality of work. Impressed with the attention to detail in the paint preparation and final assembly.

Customer Service

Great all around customer service. Every employee was a pleasure to deal with.

Returned Clean

My Experience

Took a while but I understand that because of the parts delay that the country is going through, overall every interaction I had with the people at caliber collision was great! Everyone was friendly and communicated very well and clearly to me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent quality of repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

A+. Can’t even tell it was repaired. Thank you.

My Experience

Everyone, from Alex to Gahlen to Kendall was great, and they do incredible work. I highly recommend them.

My Experience

Very nice people

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication.

Likely to Recommend

I’m absolutely recommending them to friends and family

Repair Quality

I usually don’t give a 10 unless it’s an amazing experience and this was just that. They were communicative during the whole thing and made sure we were properly updated during every step. I will definitely be using them again if the need arises.

Customer Service

Gahlen made sure he explained everything when I picked up the jeep. Great guy

Returned Clean

Likely to Recommend

Totally recommend it

Repair Quality

Pretty great Job on my vehicle, totally recommend them

Customer Service

Keep me update on the status of my vehicle

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service