Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They finished several days early and kept me posted every step of the way. The repair looks great and completely unnoticeable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Overall fairly good. It took them almost a week to have an appointment for me to even bring it by for them to look at. Once I brought it it really only took them about five minutes to bend down underneath it and take some photos. So it seems like that process could’ve started a little sooner. That said once they looked at it and got the part they were pretty quick about turning it around and getting it back to me. Friendly and supportive people all the way around.
Likely to Recommend - 2.5/5.0 -
Work done was good, timeline...ridiculous.
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Did a great job but deadlines kept getting extended
My Experience - 5.0/5.0 -
The repair looks great, and the guys were very generous with their time in answering a couple of questions I posed afterwards. There is a very professional atmosphere at this Caliber, respectful towards me as customer, yet at the same time the atmosphere is naturally warm and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Same positive comments as I submitted a couple days ago!
Customer Service - 5.0/5.0 -
Same positive comments as I submitted a couple days ago!
Returned Clean
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated being updated with the progress along the way
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They kept me updated on progress
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car was supposed to be done on (5/13). Kept getting pushed back every few weeks and was done almost 2 months after having the car. When completed, there were a number of new problems with the car. The A/C compressor sounds awful, the windows don’t roll down, and the car is difficult to turn. In addition, the wheel well lining was not flush with the body and didn’t look very good. Also left a paint chip on the hood. These are just the new problems I have found so far. Who knows what else i’ll find later on.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Fender wasn’t secured and popped out in with the wind cracking fender. Decent communication, really nice and friendly. Pinstripe not put on because out of stock.
Customer Service - 4.5/5.0 -
Very friendly
My Experience - 5.0/5.0 -
Excellent service! On time even in this Covid time. Galen Yahn, Service Advisor is a true professional. Compliments all around. Carol Ann and Clifford J Klinkhammer 6.7.22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was Excellent!. Great referral from Danny your service representative. He was also outstanding. Caliber even detailed our vehicle when we went to pick it up. Gahlen Yahn, service advisor at Caliber was professional and friendly, plus he was spot on regarding the time frame for the repair!
Customer Service - 5.0/5.0 -
See previous note.
My Experience - 5.0/5.0 -
Great service. Very happy.
My Experience - 5.0/5.0 -
My car was repaired in Albany and they did. Fantastic job. My car was having an overheating problem shortly after repairs and the crew up north got me in contact with this store since it is closer to where I’m living now. Tyler and the crew not only diagnosed the problem but managed to get the parts and install them same day. Thank you Caliber!