Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were amazing
Likely to Recommend - 5.0/5.0 -
Wouldn’t want to go anywhere else due to the great experience I had.
Repair Quality - 5.0/5.0 -
Everyone was great and so helpful!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car was a little dirty. I took it to the car wash myself after I picked it up. When I was driving away the hood ajar indicator was on and some how the hood release handle is just hanging loose under the dash.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Car was dirty. I took it to the car wash after I picked it up. Driving away the hood ajar light was on. When I pulled over to check it out the handle has been disconnected. Have not had time to go back.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good and speedy work . We have a brand new car door again. Thank you
Likely to Recommend - 4.5/5.0 -
Yes i recommend
Repair Quality - 5.0/5.0 -
Car looks as before the damage
Customer Service - 5.0/5.0 -
Car was fixed quick and to our satisfaction. Recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
If you have read any of my comments you know why.
Repair Quality - 1.0/5.0 -
Shop caused issues.Took car back in to resolve issues and found new issues caused by the shop but shop manager denied any responsibility. Communication was very poor. Quality control seems to be totally absent.
Customer Service - 1.0/5.0 -
Communication was unprofessional and repairs were not to my satisfaction.
Returned Clean
My Experience - 5.0/5.0 -
The Eugene Caliber Collision team had great communication and got my car fixed sooner than expected. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect job. Beautiful and fast
My Experience - 5.0/5.0 -
Great service, nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service great people
My Experience - 5.0/5.0 -
Unfortunately, my car could not be repaired at the shop. However, my experience with the staff was fantastic and I found everyone to be helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
No repair work was done and it was moved to another body shop
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You clearly need more space, but please don't move to a new location! Buy another building or more parking space. Everyone there has been excellent, and you do great work. Thank you!
My Experience - 5.0/5.0 -
The job was done in less than 5 hours, and they went above and beyond and vacuumed and wiped down the interior of the car. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
repairs and service was excellent. Easy to work with. Caliber Collision Auto Repair were difficult to reach on the phone, but they did send us daily Text updates on the progress of our repair. this gave us some comfort. The major difficulty may be due to the COVID economy - it took 3 months to get an appointment just for the Estimate, then another 2 months before we could bring in our vehicle for repairs. Overall, a reliable Auto Repair Shop
Customer Service - 4.0/5.0 -
Caliber Collision Auto repair did and excellent job, easy to work with. Sometimes they are difficult to get on the phone, but once our car was in the shop begin repaired, their Text app was excellent, keeping us up to date on a daily basis. It however did take 3 months to make an appointment for a quote and another 2 months waiting for the actual repair appointment, but considering the difficulty during the COVID pandemic, we would use them again
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second experience with the GREAT people at Caliber Collision, I am Again a SATISFIED Customer 👍👍🙂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect! The car repair was like new. Every person I had any interaction with was professional and so helpful. A great experience! Very pleased with all the service!!