Caliber - Eugene

4.8 (2,322reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,322)

My Experience

They contacted me several times during the repair to keep me informed. Car looked brand new when they returned it to me at my home. Great service. Very happy.

Likely to Recommend

Easy to work with and there business is very nice and clean

Repair Quality

They contacted me several times during to keep me informed on the progress. Car looked brand new when they returned it to my house . Great service. Very happy thank you

Customer Service

Did a wonderful job. Kept me informed of the progress , then they delivered my vehicle to my house when it was done

Returned Clean

My Experience

took longer than we had hoped but the end result was amazing!! its like a brand new vehicle! Gahlen and the rest of the staff at caliber were great to work with. would highly recommend caliber to anyone who asks.

Likely to Recommend

Repair Quality

repairs made the vehicle look like new!

Customer Service

Gahlen and the staff at caliber were great to work with.

Returned Clean

My Experience

The Caliber staff were very nice and very accommodating. They explained exactly what they were going to do and gave very accurate estimates for the cost and the time the car would be finished. I'll use them again if I need body work done.

My Experience

I appreciated the updates. Thank you! And thanks for cleaning my car.

My Experience

Likely to Recommend

Repair Quality

No repair was done, my vehicle ended up totaling. But Gahlen and the caliber crew really took the time to listen to all of my concerns about the theft recovery

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service was absolutely amazing and even though there were some unforeseen delays, I appreciate all of the hard work that the techs put in to fix my truck and make it look brand new.

My Experience

I received personalized texts every time there was an update or change in the repair process and there was someone at the phone to take my call when I needed too. Also the partnership with LiMu and Enterprize meant they dropped off a rental at the shop and picked it up from there when finished. The experience was better than it could've been.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very happy with how fast the repairs were done and how I was informed every step of the way.

Likely to Recommend

Repair Quality

Very pleased with the service and communication between caliber and me was amazing

Customer Service

My Experience

Considering I would’ve liked to avoid the collision altogether, Caliber did a great job making sure my car looked better than before. The repair was speedy, I was well informed through the whole process, and my car looks like new!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great communication, timeliness, cleanliness. My truck looked sparkling and brand new!

Customer Service

Professional and timely

My Experience

I appreciate how you kept me informed the whole time with what was going on with my car. You took great care and I also appreciate how you went out of your way to fix my upholstery as well. It meant a lot. Thank you so much.

Likely to Recommend

I have told all my friends and family how awesome this shop is

Repair Quality

These guys went above and beyond to make sure not only my repairs were done but took care of my interior with just as much care after they learned that the towing company threw my wheel in the backseat of my car and destroyed the inside covering the front with mass amount of mud. As far as I am aware the vehicle runs beautifully

Customer Service

From the beginning these guys were easy to deal with, they were informative, personable, and they kept In touch with me through every step letting me know the progress of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good job

Repair Quality

Not there fault but still needing a piece for the car and no idea when we will see it a little frustrating

Customer Service

Good

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Thanks for a great job.

Customer Service

Returned Clean

My Experience