Caliber - Eugene

4.8 (2,322reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,322)

My Experience

vehicle was very clean and looked as if it had not been in an accident. thanks

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your attentiveness and keeping me apprised on a regular basis of the progress. The entire process from drop off to car rental to the repair to my car was seamless.

Likely to Recommend

a quality repair shop

Repair Quality

restored to the condition my vehicle was in prior to being damaged

Customer Service

A seamless process from accepting my vehicle for repair, to securing a car rental, to the completion of the damage to my vehicle---ahead of schedule. I especially appreciate the continuous flow of information and updates as to the progress of my damage repair.

My Experience

The staff at Calliber were awesome. They kept me informed every step of the way.

Likely to Recommend

They were great.

Repair Quality

Customer Service

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Repair Quality

Probably out of their control but multiple delays with completion

Customer Service

My Experience

In spite of parts delays, the work was finally done. The best of thanks to Tyler Tanner who kept me informed of part,paint, and repair status. Eased the stress of getting the work done so I could finally go on my vacation. Work was completed satisfactorily. Gracious and friendly attitude exhibited by all who worked there. It's nice to see smiles on folks' faces at a place of work. Will recommend the business to friends. Thanks for a job well done.

My Experience

A very positive experience, as in the past. Highly recommended.

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

You were quick to finish repairs and professional. Appreciate you guys vacuumed my truck out too! Excellent service

My Experience

Thanks to the team at caliber collision! My car came out looking brand new! I highly recommend caliber collision to anyone in need of body repair. Gahlen yahn was very helpful and had great communication skills. Thank you! George Davidson

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Repair Quality

Customer Service

Returned Clean

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Only rating a nine because of the long wait for the parts needed to complete the repairs.

Repair Quality

The repair work was terrific. The wait for the part, which was five months, was disappointing. Understand that it might have been out of their control, but still.

Customer Service

Returned Clean

My Experience

Overall fine work. Replaced damaged part and thoroughly cleaned front and back cab of the truck. While waiting to get my vehicle back, they assisted with a rental and communication was on point, better than expected service. Would highly recommend to everyone needing assistance.

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Quick turnaround on bumper replacement once the parts were received

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Repair Quality

Customer Service

I informed staff, due to minimal cost over $1000 deductible, I would be paying for entire claim. They filed with Insurance anyway. As a result, my auto insurance has been cancelled!!

My Experience

The communication and professionalism was outstanding. Thank you for helping us.

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Repair Quality

Customer Service

Returned Clean

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The only auto body shop I had to deal with, and also the only one that was willing to do an estimate on my car

Repair Quality

The shop was booked out pretty far in advance, so having to wait a few months to get my car in for repairs was a small hassle, but as soon as I got it in, they completed it extremely fast. Plus the staff was extremely nice.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean